Jutong Wen

According to our database, Jutong Wen authored at least 1 paper in 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Humanizing AI Customer Service: Want to Switch to Human Agents?

Zhao Liu, Merrill Warkentin, Jutong Wen, Xinwei Liu

Proceedings of the 30th Americas Conference on Information Systems: Elevating Life through Digital Social Entrepreneurship, 2024