Jukka Kaukola

According to our database, Jukka Kaukola authored at least 2 papers between 2009 and 2010.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2010

Implementing an ITIL-Based IT Service Management Measurement System.

Antti Lahtela, Marko Jäntti, Jukka Kaukola

Proceedings of the Fourth International Conference on Digital Society, 2010

2009

Knowledge Management Challenges in Customer Support: A Case Study.

Marko Jäntti, Kirsi Tanskanen, Jukka Kaukola

Proceedings of the International Conference on Information, 2009