Jonathan Whitaker

According to our database, Jonathan Whitaker authored at least 27 papers between 2005 and 2020.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2020

Chronic Disease Management: How IT and Analytics Create Healthcare Value Through the Temporal Displacement of Care.

Steve Thompson, Jonathan Whitaker, Rajiv Kohli, Craig Jones

MIS Q., 2020

How Does Customer Service Offshoring Impact Customer Satisfaction?

Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell, Forrest V. Morgeson III

J. Comput. Inf. Syst., 2020

Digital transformation of global business processes: the role of dual embeddedness.

Peter Ekman, Peter Thilenius, Steven Thompson, Jonathan Whitaker

Bus. Process. Manag. J., 2020

Can We Quantify the Benefits of IT-Enabled Chronic Disease Management?

Steve Thompson, Jonathan Whitaker, Vladimir Atanasov, Rajiv Kohli

Proceedings of the 26th Americas Conference on Information Systems, 2020

2019

Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies.

Jonathan Whitaker, Sunil Mithas, CheWei Liu

Inf. Syst. Res., 2019

A Distributed Low-Cost Pollution Monitoring Platform.

Thomas Becnel, Kyle Tingey, Jonathan Whitaker, Tofigh Sayahi, Katrina Lê, Pascal Goffin, Anthony Butterfield, Kerry Kelly, Pierre-Emmanuel Gaillardon

IEEE Internet Things J., 2019

2018

How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes.

Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan

J. Comput. Inf. Syst., 2018

Artificial Intelligence and IT Professionals.

Sunil Mithas, Thomas Kude, Jonathan Whitaker

IT Prof., 2018

2017

How Multinational Corporations Use Information Technology to Manage Global Operations.

Jonathan Whitaker, Peter Ekman, Steve Thompson

J. Comput. Inf. Syst., 2017

Information Technology, Revenues, and Profits: Exploring the Role of Foreign and Domestic Operations.

Sunil Mithas, Jonathan Whitaker, Ali Tafti

Inf. Syst. Res., 2017

2016

SMACK software verification toolchain.

Montgomery Carter, Shaobo He, Jonathan Whitaker, Zvonimir Rakamaric, Michael Emmi

Proceedings of the 38th International Conference on Software Engineering, 2016

2014

Research Note - Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry.

Keongtae Kim, Sunil Mithas, Jonathan Whitaker, Prasanto K. Roy

Inf. Syst. Res., 2014

A model to support IT infrastructure planning and the allocation of IT governance authority.

Steven Thompson, Peter Ekman, Daniel Selby, Jonathan Whitaker

Decis. Support Syst., 2014

2013

Success is more than a resumé: the role of social and psychological capital in compensation for offshore BPO professionals.

Violet Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy

Proceedings of the 2013 Computers and People Research Conference, SIGMIS-CPR '13, Cincinnati, OH, USA, May 30, 2013

2012

It's What's Inside that Counts: The Role of Social and Psychological Capital in Compensation for Offshore BPO Professionals.

Violet Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy

Proceedings of the International Conference on Information Systems, 2012

How Multinational Firms Use IT to Manage Their Global Operations.

Jonathan Whitaker, Peter Ekman, Steve Thompson

Proceedings of the 18th Americas Conference on Information Systems, 2012

2011

Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing.

Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan

J. Manag. Inf. Syst., 2011

Cost, Quality and Time Outcomes of Onshore and Offshore Business Process Outsourcing.

Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan

Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

2010

Global Diffusion of the Internet XVI: The Role of Economic Development and Firm Internationalization in Internet Business Practices.

Jonathan Whitaker, Nigel Melville, Robert K. Plice, Jason L. Dedrick

Commun. Assoc. Inf. Syst., 2010

Organizational Learning and Organizational Capabilities of Firms that Engage in Onshore and Offshore Business Process Outsourcing.

Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan

Proceedings of the 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), 2010

2008

Internet Business Practices Across the Globe: Lessons from Emerging Economies.

Jonathan Whitaker, Nigel Melville, Robert K. Plice, Jason L. Dedrick

Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

2007

Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation.

Sunil Mithas, Jonathan Whitaker

Inf. Syst. Res., 2007

2006

Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance.

Indranil R. Bardhan, Jonathan Whitaker, Sunil Mithas

J. Manag. Inf. Syst., 2006

Antecedents of Business Process Outsourcing in Manufacturing Plants.

Indranil R. Bardhan, Jonathan Whitaker, Sunil Mithas

Proceedings of the 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), 2006

Does Offshoring Impact Customer Satisfaction?

Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell

Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

Antecedents and Performance Outcomes of Onshore and Offshore BPO.

Jonathan Whitaker

Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

2005

Antecedents of Onshore and Offshore Business Process Outsourcing.

Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan

Proceedings of the International Conference on Information Systems, 2005