John M. Borton
According to our database1,
John M. Borton
authored at least 2 papers
between 1993 and 2001.
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Bibliography
2001
The changing face of software support: the impact of the Internet on customer support and support personnel.
Proceedings of the ACM SIGCPR Conference on Computer Personnel Research, 2001
1993
Does an Effective Information Technology Implementation Process Guarantee Success?
Proceedings of the Diffusion, 1993