John M. Borton

According to our database¹, John M. Borton authored at least 2 papers between 1993 and 2001.

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Article

PhD thesis

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2001

The changing face of software support: the impact of the Internet on customer support and support personnel.

[BibT_eX]

[DOI]

Proceedings of the ACM SIGCPR Conference on Computer Personnel Research, 2001

1993

Does an Effective Information Technology Implementation Process Guarantee Success?

[BibT_eX]

Proceedings of the Diffusion, 1993