Johannes Riquel
According to our database1,
Johannes Riquel
authored at least 8 papers
between 2021 and 2023.
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Bibliography
2023
J. Manag. Inf. Syst., 2023
Conversational Agents in Service Context: Towards a Classification of Human-like Design Expectations.
Proceedings of the 29th Americas Conference on Information Systems, 2023
2022
On the design of service interaction with conversational agents: understanding users' affective, cognitive, and behavioral responses to imperfections.
PhD thesis, 2022
"Is it COVID or a Cold?" An Investigation of the Role of Social Presence, Trust, and Persuasiveness for Users' Intention to Comply with COVID-19 Chatbots.
Proceedings of the 30th European Conference on Information Systems, 2022
Let's Get Physic(AI)l - Transforming AI-Requirements of Healthcare into Design Principles.
Proceedings of the 30th European Conference on Information Systems, 2022
Meet Your New Colle(AI)Gue - Exploring the Impact of Human-AI Interaction Designs on User Performance.
Proceedings of the 30th European Conference on Information Systems, 2022
2021
"Even the Wisest Machine Makes Errors" - An Experimental Investigation of Human-like Designed and Flawed Conversational Agents.
Proceedings of the 42nd International Conference on Information Systems, 2021
"F*** You!" - An Investigation of Humanness, Frustration, and Aggression in Conversational Agent Communication.
Proceedings of the 42nd International Conference on Information Systems, 2021