Jiandong Lu

Orcid: 0000-0001-7815-8359

According to our database1, Jiandong Lu authored at least 9 papers between 2020 and 2024.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

Legend:

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PhD thesis 
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Links

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Bibliography

2024
Effects of social media empowerment on COVID-19 preventive behaviors in China.
Inf. Technol. People, 2024

Leveraging digital technology to improve self-efficacy in response to public health crises.
Inf. Manag., 2024

The impact of emotional expression by artificial intelligence recommendation chatbots on perceived humanness and social interactivity.
Decis. Support Syst., 2024

Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity.
Decis. Support Syst., 2024

2023
Understanding active participation of online dating services: A mixed methods study.
Decis. Support Syst., July, 2023

2022
Bright-side and Dark-side Effects of Gamification on Consumers' Adoption of Gamified Recommendation.
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

2021
Antecedents and mediating role of IT service climate in IT service quality: A mixed methods study.
Int. J. Inf. Manag., 2021

Understanding the emotional and informational influence on customer knowledge contribution through quantitative content analysis.
Inf. Manag., 2021

2020
An extended best-worst multi-criteria decision-making method by belief functions and its applications in hospital service evaluation.
Comput. Ind. Eng., 2020


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