James J. Jiang

According to our database, James J. Jiang authored at least 137 papers between 1995 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2024

Coordination Resistance in Cross-Functional NPD Projects: The Moderating Role of Temporal Leadership.

Yujuan Zheng, James J. Jiang, Wayne Huang, Xiaosong Wu, Haitao Ren

IEEE Trans. Engineering Management, 2024

Information Elaboration and Coopetition: Participation in the Replacement of Legacy Systems.

Jacob Chia-An Tsai, Gary Klein, Carol S. Saunders, James J. Jiang

IEEE Trans. Engineering Management, 2024

An Empirical Investigation of the Antecedents and Consequences of Integration Team Ambidexterity in Multiteam Systems-Based Projects.

Yang Lei, Xiaosong Wu, Ying Kong, James J. Jiang

IEEE Trans. Engineering Management, 2024

Shared Mental Models and Boundary Management Activities in New Product Development: A Perspective on Multiteam Systems.

Yang Lei, Xiaosong Wu, James J. Jiang

IEEE Trans. Engineering Management, 2024

2023

The moderating role of enterprise social media functionalities on employees' social-related use during work time.

Jianru Zhang, Ju'e Guo, Randi Jiang, Xiaosong Wu, James J. Jiang

Inf. Manag., April, 2023

Task Conflict Resolution in Designing Legacy Replacement Systems.

Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung

J. Manag. Inf. Syst., 2023

2022

Journey with Ting-Peng Liang in Pacific Asia Information Systems Field.

Jae Kyu Lee, James J. Jiang, Patrick Y. K. Chau, Brian Fitzgerald, Atreyi Kankanhalli, Matthew L. Nelson, Wei (Wayne) Huang, Kwok Kee Wei, Choon-Ling Sia, Doug Vogel, Michael D. Myers, Guy G. Gable, Kathy Ning Shen, Chih-Ping Wei, Shin-Yuan Hung, Keng Leng Siau, David Liang

Pac. Asia J. Assoc. Inf. Syst., 2022

Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program.

Jacob Chia-An Tsai, Xiaosong (Jason) Wu, Gary Klein, James J. Jiang

Inf. Syst. Manag., 2022

Legacy information system replacement: Pursuing quality design of operational information systems.

Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung

Inf. Manag., 2022

Social interdependencies as facilitators of cooperative learning in new product development: The moderating effect of technological novelty.

Vivian Hanzhuo Ma, Shulin Liu, Gary Klein, Wei (Wayne) Huang, James J. Jiang

Expert Syst. Appl., 2022

The Impacts of Reward Systems on the Inter-Team Cooperation in Information Technology NPD.

Zih-An Shen, Chwan-Ming Jimmy Wang, Jacob C. Tsai, Jason Wu, Jamie Y. T. Chang, James J. Jiang

Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

2021

PACIS TP Liang Tribute Session.

Jae Kyu Lee, Doug Vogel, David Liang, Chih-Ping Wei, Shin-Yuan Hung, Brian Fitzgerald, Matthew L. Nelson, Choon Ling Sia, Kwok-Kee Wei, Michael D. Myers, Keng Leng Siau, Kathy Ning Shen, James J. Jiang, Guy G. Gable

Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021

PACIS Panel - Meet the Editors.

Andrew Burton-Jones, James J. Jiang, Hans-Dieter Zimmermann, Sajda Qureshi, Dorothy E. Leidner, Robert M. Davison, Doug Vogel

Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021

2020

The Career Satisfaction of IT Professionals With Mixed Job Demands.

James J. Jiang, Wayne Wei Huang, Gary Klein, Jacob Chia-An Tsai

IEEE Trans. Engineering Management, 2020

Inter-organizational cooperation in automotive new product development projects.

Yujuan Zheng, Shan Liu, Wayne Wei Huang, James Jiunn-Yih Jiang

Ind. Manag. Data Syst., 2020

2019

Why Are Papers Desk Rejected at PAJAIS?: A Practical Guide to Avoiding Rejection.

James J. Jiang, Jacob Chia-An Tsai

Pac. Asia J. Assoc. Inf. Syst., 2019

Constructing an Effective Abstract: Guidelines and New Standards in PAJAIS.

James J. Jiang, Jacob Chia-An Tsai

Pac. Asia J. Assoc. Inf. Syst., 2019

Getting Published in PAJAIS: A Practical Guide from the Editors Perspective.

James J. Jiang, Jacob Chia-An Tsai

Pac. Asia J. Assoc. Inf. Syst., 2019

Knowledge Profile in PAJAIS: A Review of Literature and Future Research Directions.

James J. Jiang, Ting-Peng Liang, Jacob Chia-An Tsai

Pac. Asia J. Assoc. Inf. Syst., 2019

Editorial introduction.

James J. Jiang

Pac. Asia J. Assoc. Inf. Syst., 2019

Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms.

James J. Jiang, Gary Klein, Jamie Y. T. Chang

J. Syst. Softw., 2019

Enterprise system programs: Goal setting and cooperation in the integration team.

Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang

Inf. Manag., 2019

Program management: A comprehensive literature review for future research directions.

Vivian Hanzhuo Ma, Wei Huang, Yujuan Zheng, Xiaosong Wu, Gary S. Klein, James J. Jiang

Proceedings of the 23rd Pacific Asia Conference on Information Systems, 2019

2018

From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role.

James J. Jiang, Gary Klein, Walter D. Fernández

J. Assoc. Inf. Syst., 2018

Signaling effect of website usability on repurchase intention.

L. G. Pee, James J. Jiang, Gary Klein

Int. J. Inf. Manag., 2018

Building organisational support for an IT-enabled transformation program - the process of coopting.

Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein

Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

Inter-Team Task Conflict within Enterprise Systems Implementations.

Jamie Yi-Ting Chang, Fei-Fei Cheng, Chin-Shan Wu, James Jiunn-Yih Jiang

Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

2017

Hedonic Information Systems Quality.

Chanyoung Seo, Zixiu Guo, Lin Xiao, James J. Jiang, Gary Klein

Proceedings of the 21st Pacific Asia Conference on Information Systems, 2017

The shifting sand of program coordination effort: lessons from IT-enabled transformation programs.

Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein

Proceedings of the Australasian Conference on Information Systems, 2017

2015

Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors.

Neeraj Parolia, Jengchung Victor Chen, James J. Jiang, Gary Klein

Inf. Softw. Technol., 2015

Rethinking the role of security in client satisfaction with Software-as-a-Service (SaaS) providers.

Sigi Goode, Chinho Lin, Jacob C. Tsai, James J. Jiang

Decis. Support Syst., 2015

The Impacts of Program Goal Ambiguity on Inter-team Integrative Conflict Management during IT Program Implementation: Theory of Controversy.

James J. Jiang, Jacob Chia-An Tsai, Jamie Y. T. Chang, Houn-Gee Chen, Fei Ren

Proceedings of the 48th Hawaii International Conference on System Sciences, 2015

2014

Building User Engagement for Successful Software Projects: Meaningfulness, Safety, and Availability.

Peggy M. Beranek, Gary Klein, James J. Jiang

Pac. Asia J. Assoc. Inf. Syst., 2014

Special Section: IT Project Management.

James J. Jiang, Gary Klein

J. Manag. Inf. Syst., 2014

Achieving IT Program Goals with Integrative Conflict Management.

James J. Jiang, Jamie Y. T. Chang, Houn-Gee Chen, Eric T. G. Wang, Gary Klein

J. Manag. Inf. Syst., 2014

Information technology customer aggression: The importance of an organizational climate of support.

Sheng-Pao Shih, Ting Lie, Gary Klein, James J. Jiang

Inf. Manag., 2014

Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects.

Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang

Inf. Manag., 2014

Exploring two explanations of loyalty in application service provision.

Sigi Goode, Chinho Lin, Walter D. Fernández, James J. Jiang

Eur. J. Oper. Res., 2014

2013

The presence and development of competency in IT programs.

Neeraj Parolia, James J. Jiang, Gary Klein

J. Syst. Softw., 2013

Controlling ERP consultants: Client and provider practices.

Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein

J. Syst. Softw., 2013

Risk Dynamics Throughout the System Development Life Cycle.

Chia-Ping Yu, Houn-Gee Chen, Gary Klein, James J. Jiang

J. Comput. Inf. Syst., 2013

Antecedents of organizational citizenship for information technology personnel.

Jerry Chih-Ching Chiang, Ming-Hsien Yang, Gary Klein, James Jiunn-Yih Jiang

Ind. Manag. Data Syst., 2013

Exploring the Impact of Team based Reward on Project Performance in Outsourced System Development.

Neeraj Parolia, Gary Klein, James J. Jiang

Int. J. Inf. Technol. Proj. Manag., 2013

Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment.

Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang

Inf. Manag., 2013

The organizational citizenship behavior of IS personnel: Does organizational justice matter?

Tzy-Yuan Chou, Seng-cho Timothy Chou, James J. Jiang, Gary Klein

Inf. Manag., 2013

2012

Fully Mediated Effects of Formative Measures Using MIMIC Constructs.

James J. Jiang, Jacob C. Tsai, Gary Klein, Stacie Petter

Pac. Asia J. Assoc. Inf. Syst., 2012

Consequences of Psychological Contract Violations for is Personnel.

Jerry C. Chiang, James Jiunn-Yih Jiang, Chechen Liao, Gary Klein

J. Comput. Inf. Syst., 2012

Career anchors and disturbances in job turnover decisions - A case study of IT professionals in Taiwan.

Christina Ling-Hsing Chang, James J. Jiang, Gary Klein, Houn-Gee Chen

Inf. Manag., 2012

2011

Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange.

Tzy-Yuan Chou, James J. Jiang, Gary Klein, Seng-cho Timothy Chou

Inf. Resour. Manag. J., 2011

Information system personnel career anchor changes leading to career changes.

Christina Ling-Hsing Chang, Jengchung Victor Chen, Gary Klein, James J. Jiang

Eur. J. Inf. Syst., 2011

Learning demand and job autonomy of IT personnel: Impact on turnover intention.

Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang

Comput. Hum. Behav., 2011

The Impacts Of Communication On IT Program External Environments And IT Product Quality.

Yuzhu Li, James J. Jiang, Gary Klein

Proceedings of the Pacific Asia Conference on Information Systems, 2011

Coordination among ERP consultants: controlling mechanisms.

Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein

Proceedings of the 19th European Conference on Information Systems, 2011

2010

Software Quality as Influenced by Informational Diversity, Task Conflict, and Learning in Project Teams.

Ting-Peng Liang, James J. Jiang, Gary S. Klein, Julie Yu-Chih Liu

IEEE Trans. Engineering Management, 2010

Software development team flexibility antecedents.

Yuzhu Li, Kuo-Chung Chang, Houn-Gee Chen, James J. Jiang

J. Syst. Softw., 2010

Coproduction in successful software development projects.

J. T. Shim, Tsong Shin Sheu, Houn-Gee Chen, James J. Jiang, Gary Klein

Inf. Softw. Technol., 2010

User commitment and collaboration: Motivational antecedents and project performance.

Kuo-Chung Chang, Tsong Shin Sheu, Gary Klein, James J. Jiang

Inf. Softw. Technol., 2010

The Role of User Review on Information System Project Outcomes: A Control Theory Perspective.

Jack Shih-Chieh Hsu, Houn-Gee Chen, James J. Jiang, Gary Klein

Int. J. Inf. Technol. Proj. Manag., 2010

Persistence Influence for IT Outsourcing: Small and Medium Firms Perspectives of Their Application Service Providers.

Aleck C. H. Lin, James J. Jiang, Gary Klein

Proceedings of the Pacific Asia Conference on Information Systems, 2010

2009

Management Information Systems Research Networks: Creating and Sharing Diverse Knowledge.

Jyun-Cheng Wang, Gary Klein, James J. Jiang, Paul H. Cheney

Pac. Asia J. Assoc. Inf. Syst., 2009

Resolving Difference Score Issues in Information Systems Research.

Gary Klein, James J. Jiang, Paul H. Cheney

MIS Q., 2009

The relation of requirements uncertainty and stakeholder perception gaps to project management performance.

James J. Jiang, Gary Klein, Shelly P. J. Wu, Ting-Peng Liang

J. Syst. Softw., 2009

Reducing software requirement perception gaps through coordination mechanisms.

Houn-Gee Chen, James J. Jiang, Gary Klein, Jengchung V. Chen

J. Syst. Softw., 2009

The Negative Impact of Conflict on the Information System Development Process, Product, and Project.

Julie Yu-Chih Liu, Gary Klein, Jengchung V. Chen, James J. Jiang

J. Comput. Inf. Syst., 2009

Balancing four factors in system development projects.

Girish H. Subramanian, Gary Klein, James J. Jiang, Chien-Lung Chan

Commun. ACM, 2009

Technical opinion - Leveraging first-mover advantages in internet-based consumer services.

Ting-Peng Liang, Andrew J. Czaplewski, Gary Klein, James J. Jiang

Commun. ACM, 2009

The Role of Team Learning in Enabling Shared Leadership in ISD Teams.

Yuzhu Li, James J. Jiang, Gary Klein

Proceedings of the 15th Americas Conference on Information Systems, 2009

2008

Team Task Skills as a Facilitator for Application and Development Skills.

Chien-Lung Chan, James J. Jiang, Gary Klein

IEEE Trans. Engineering Management, 2008

The consistency among facilitating factors and ERP implementation success: A holistic view of fit.

Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein

J. Syst. Softw., 2008

The Impacts of Job Characteristics on is Employee Satisfaction: A Comparison between Permanent and Temporary Employees.

Stuart D. Galup, Gary Klein, James J. Jiang

J. Comput. Inf. Syst., 2008

User involvement to enhance expertise in system development.

Richard Discenza, Debbie B. Tesch, Gary Klein, James J. Jiang

Int. J. Internet Enterp. Manag., 2008

The effects of change control and management review on software flexibility and project performance.

Eric T. G. Wang, Pei-Hung Ju, James J. Jiang, Gary Klein

Inf. Manag., 2008

2007

Software quality and IS project performance improvements from software development process maturity and IS implementation strategies.

Girish H. Subramanian, James J. Jiang, Gary Klein

J. Syst. Softw., 2007

Relationship of Skill Expectation Gap Between IS Employees and Their Managers with User Satisfaction.

James J. Jiang, Gary Klein, Eric T. G. Wang

Inf. Resour. Manag. J., 2007

Lack of Skill Risks to Organizational Technology Learning and Software Project Performance.

James J. Jiang, Gary Klein, Philip Beck, Eric T. G. Wang

Inf. Resour. Manag. J., 2007

Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer.

Eric T. G. Wang, Chia-Chin Lin, James J. Jiang, Gary Klein

Int. J. Inf. Manag., 2007

Mediators between coordination and IS project performance.

Neeraj Parolia, Stephen Goodman, Yuzhu Li, James J. Jiang

Inf. Manag., 2007

Discrepancies between desired and perceived measures of performance of IS professionals: Views of the IS professionals themselves and the users.

Michael Boyd, Shi-Ming Huang, James J. Jiang, Gary Klein

Inf. Manag., 2007

Reducing Requirement Perception Gaps through Coordination Mechanisms in Software Development Team.

Yuzhu Li, James J. Jiang, Gary Klein

Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007

2006

Prototyping mediators to project performance: Learning and interaction.

Philip Beck, James J. Jiang, Gary Klein

J. Syst. Softw., 2006

ERP Misfit: Country of Origin and Organizational Factors.

Eric T. G. Wang, Gary Klein, James J. Jiang

J. Manag. Inf. Syst., 2006

Concern for Information Privacy and Online Consumer Purchasing.

Craig Van Slyke, J. T. Shim, Richard D. Johnson, James J. Jiang

J. Assoc. Inf. Syst., 2006

How Low Should You Go? Low Response Rates and the Validity of Inference in IS Questionnaire Research.

Stephen A. Sivo, Carol S. Saunders, Qing Chang, James J. Jiang

J. Assoc. Inf. Syst., 2006

The Effects of User Partnering and User Non-Support on Project Performance.

James J. Jiang, Gary Klein, Hong-Gee Chen

J. Assoc. Inf. Syst., 2006

Group cohesion in organizational innovation: An empirical examination of ERP implementation.

Eric T. G. Wang, Ta-Chung Ying, James J. Jiang, Gary Klein

Inf. Softw. Technol., 2006

The relative influence of management control and user-IS personnel interaction on project performance.

Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein

Inf. Softw. Technol., 2006

The relationship of control and learning to project performance.

Gary Klein, Peggy M. Beranek, Ben Martz, James J. Jiang

Cybern. Syst., 2006

Leading the Horse to Water.

Gary S. Klein, James J. Jiang, Carol Saunders

Commun. Assoc. Inf. Syst., 2006

Successful Adoption of ERP Technology as Influenced by Country of Origin.

Eric T. G. Wang, James J. Jiang, Gary Klein, Wm. Benjamin Martz Jr.

Proceedings of the Business Information Systems, 2006

The Role of Horizontal Coordination in Performance of ISD Projects.

Neeraj Parolia, James J. Jiang

Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

2005

Interaction quality between IS professionals and users: impacting conflict and project performance.

Eric T. G. Wang, Henry H. G. Chen, James J. Jiang, Gary Klein

J. Inf. Sci., 2005

Vector Error-Correction Models in a Consumer Packaged Goods Category Forecasting Decision Support System.

Maosen Zhong, Roger Alan Pick, Gary Klein, James J. Jiang

J. Comput. Inf. Syst., 2005

Perception and expectation gaps of information systems provider skills: the impact on user satisfaction.

Debbie B. Tesch, Ruth Miller, James J. Jiang, Gary Klein

Inf. Syst. J., 2005

Communication skills importance and proficiency: perception differences between IS staff and IS users.

Henry H. G. Chen, Ruth Miller, James J. Jiang, Gary Klein

Int. J. Inf. Manag., 2005

2004

An exploration of the relationship between software development process maturity and project performance.

James J. Jiang, Gary Klein, Hsin-Ginn Hwang, Jack Huang, Shin-Yuan Hung

Inf. Manag., 2004

Rental software valuation in IT investment decisions.

Chaitanya Singh, Roger Shelor, James J. Jiang, Gary Klein

Decis. Support Syst., 2004

Nonstationary Brand Variables in Category Management: A Cointegration Perspective.

James J. Jiang, Maosen Zhong, Gary Klein, Hong-Gee Chen

Decis. Sci., 2004

Charismatic Leadership Style, Intragroup Conflict, And ERP Implementation Team Performance.

Huey-Wen Chou, James J. Jiang, Eric T. G. Wang

Proceedings of the Pacific Asia Conference on Information Systems, 2004

2003

The Impact of Organizational Coordination and Climate on Marketing Executives' Satisfaction with Information Systems Services.

Eldon Y. Li, James J. Jiang, Gary Klein

J. Assoc. Inf. Syst., 2003

Strategic information and strategic decision making: the EIS/CEO interface in smaller manufacturing companies.

Bruce A. Walters, James J. Jiang, Gary Klein

Inf. Manag., 2003

The impact of IS department organizational environments upon project team performances.

James J. Jiang, Gary Klein, Roger Alan Pick

Inf. Manag., 2003

Perceived career incentives and intent to leave.

Maxwell K. Hsu, James J. Jiang, Gary Klein, Zaiyoung Tang

Inf. Manag., 2003

The Impact of Information System Personnel Skill Discrepancies on Stakeholder Satisfaction.

Debbie B. Tesch, James J. Jiang, Gary Klein

Decis. Sci., 2003

A Note on Interpersonal and Communication Skills for IS Professionals: Evidence of Positive Influence.

James J. Jiang, Gary Klein, Craig Van Slyke, Paul H. Cheney

Decis. Sci., 2003

Career satisfaction for managerial and technical anchored IS personnel in later career stages.

Maxwell K. Hsu, Hong-Gee Chen, James J. Jiang, Gary Klein

Data Base, 2003

Closing the user and provider service quality gap.

James J. Jiang, Gary Klein, Debbie B. Tesch, Houn-Gee Chen

Commun. ACM, 2003

2002

Measuring Information System Service Quality: SERVQUAL from the Other Side.

James J. Jiang, Gary Klein, Christopher L. Carr

MIS Q., 2002

Perception differences of software success: provider and user views of system metrics.

James J. Jiang, Gary Klein, Richard Discenza

J. Syst. Softw., 2002

A Discrepancy Model of Information System Personnel Turnover.

James J. Jiang, Gary Klein

J. Manag. Inf. Syst., 2002

Pre-project partnering impact on an information system project, project team and project manager.

James J. Jiang, Gary Klein, Richard Discenza

Eur. J. Inf. Syst., 2002

Wanted: project teams with a blend of is professional orientations.

Gary Klein, James J. Jiang, Debbie B. Tesch

Commun. ACM, 2002

2001

Information system success as impacted by risks and development strategies.

James J. Jiang, Gary Klein, Richard Discenza

IEEE Trans. Engineering Management, 2001

Seeking consonance in information systems.

Gary Klein, James J. Jiang

J. Syst. Softw., 2001

The Materiality of Information System Planning Maturity to Project Performance.

James J. Jiang, Morgan M. Shepherd, Gary Klein

J. Assoc. Inf. Syst., 2001

IS service performance: self-perceptions and user perceptions.

James J. Jiang, Gary Klein, Jinsheng Roan, Jim T. M. Lin

Inf. Manag., 2001

The joint impact of internal and external career anchors on entry-level IS career satisfaction.

James J. Jiang, Gary Klein, Joseph L. Balloun

Inf. Manag., 2001

A new view of IS personnel performance evaluation.

Gary Klein, James J. Jiang, Marion G. Sobol

Commun. ACM, 2001

2000

Performance ratings and importance of performance measures for IS staff: the different perceptions of IS users and IS staff.

James J. Jiang, Marion G. Sobol, Gary Klein

IEEE Trans. Engineering Management, 2000

Software development risks to project effectiveness.

James J. Jiang, Gary Klein

J. Syst. Softw., 2000

Supervisor Support and Career Anchor Impact on the Career Satisfaction of the Entry-Level Information Systems Professional.

James J. Jiang, Gary Klein

J. Manag. Inf. Syst., 2000

Side effects of decision guidance in decision support systems.

James J. Jiang, Gary Klein

Interact. Comput., 2000

User resistance and strategies for promoting acceptance across system types.

James J. Jiang, Waleed A. Muhanna, Gary Klein

Inf. Manag., 2000

Effects of downsizing policies on IS survivors' attitude and career management.

James J. Jiang, Gary Klein

Inf. Manag., 2000

Marketing Category Forecasting: An Alternative of BVAR-Artificial Neural Networks.

James J. Jiang, Maosen Zhong, Gary Klein

Decis. Sci., 2000

A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement.

James J. Jiang, Gary Klein, Suzanne M. Crampton

Decis. Sci., 2000

1999

User evaluation of information systems: by system typology.

James J. Jiang, Gary Klein

IEEE Trans. Syst. Man Cybern. Part A, 1999

User perception of expert system advice.

Gary Klein, James J. Jiang

J. Syst. Softw., 1999

The missing link between systems analysts' actions and skills.

James J. Jiang, Gary Klein, Tom Means

Inf. Syst. J., 1999

System analysts' orientations and perceptions of system failure.

James J. Jiang, Gary Klein, Joseph L. Balloun, Suzanne M. Crampton

Inf. Softw. Technol., 1999

Risks to different aspects of system success.

James J. Jiang, Gary Klein

Inf. Manag., 1999

Project selection criteria by strategic orientation.

James J. Jiang, Gary Klein

Inf. Manag., 1999

Building a Case for Consonance.

Gary Klein, James J. Jiang, Michael Boyd

Proceedings of the BIS '99, 1999

1998

Perceptions of system development failures.

James J. Jiang, Gary Klein, Joseph L. Balloun

Inf. Softw. Technol., 1998

A marketing category management system: a decision support system using scanner data.

James J. Jiang, Gary Klein, Roger Alan Pick

Decis. Support Syst., 1998

1997

Information system evaluation by system typology.

Gary Klein, James J. Jiang, Joseph L. Balloun

J. Syst. Softw., 1997

1996

User Perceptions of Evaluation Criteria for Three System Types.

James J. Jiang, Gary Klein

Data Base, 1996

1995

Are you sure you want to use that data in your study?

James J. Jiang, Roger Alan Pick, Gary Klein

IEEE Trans. Syst. Man Cybern., 1995