Ina Friedrich

According to our database, Ina Friedrich authored at least 6 papers between 2010 and 2012.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2012

Evaluating Customer Relationship Management in the Context of Higher Education.

Lubov Kosch, Ina Friedrich, Michael H. Breitner

Int. J. Soc. Organ. Dyn. IT, 2012

Towards a Process Model for Efficient Customer RelationshipManagement System Selection.

Ina Friedrich, Michael H. Breitner

Proceedings of the Multikonferenz Wirtschaftsinformatik 2012: Tagungsband der MKWI 2012, Braunschweig, Germany, February 29, 2012

Requirements Analysis for a Student Relationship Management System-Results from an Empirical Study in Ivy League Universities.

Lubov Lechtchinskaia, Ina Friedrich, Michael H. Breitner

Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012

A Practical Test of a Process Model for Customer Relationship Management System Selection with an Automotive supplier.

Ina Friedrich, Lubov Kosch, Michael H. Breitner

Proceedings of the 20th European Conference on Information Systems, 2012

2011

Discussion and Validation of a CRM System Selection Approach with Experts.

Ina Friedrich, Jon Sprenger, Michael H. Breitner

Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

2010

CRM Evaluation.

Ina Friedrich, Jon Sprenger, Michael H. Breitner

Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010