Ida Lindgren
Orcid: 0000-0002-4735-8697
According to our database1,
Ida Lindgren
authored at least 35 papers
between 2009 and 2024.
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Bibliography
2024
Organizational conditions required to implement RPA in local government: Insights from a Swedish case study.
Proceedings of the 25th Annual International Conference on Digital Government Research, 2024
2023
A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions.
Gov. Inf. Q., October, 2023
Digitalization and automation for the sake of IT? Insight from automation initiatives in Swedish municipalities.
Proceedings of the 16th International Conference on Theory and Practice of Electronic Governance, 2023
Proceedings of the Electronic Participation - 15th IFIP WG 8.5 International Conference, 2023
Robot Colleagues in Swedish Municipalities: How RPA Affects the Work Situation of Employees.
Proceedings of the Electronic Government - 22nd IFIP WG 8.5 International Conference, 2023
Untangling the Relationship Between Public Service Automation and No-Stop Government.
Proceedings of the Electronic Government - 22nd IFIP WG 8.5 International Conference, 2023
Proceedings of the 24th Annual International Conference on Digital Government Research, 2023
2022
The accidental caseworker - How digital self-service influences citizens' administrative burden.
Gov. Inf. Q., 2022
Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services.
Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance, 2022
Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance.
Proceedings of the Electronic Participation - 14th IFIP WG 8.5 International Conference, 2022
Why is it Difficult to Implement Robotic Process Automation? - Empirical Cases from Swedish Municipalities.
Proceedings of the Electronic Government - 21st IFIP WG 8.5 International Conference, 2022
Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model.
Proceedings of the dg.o 2022: The 23rd Annual International Conference on Digital Government Research, Virtual Event, Republic of Korea, June 15, 2022
2021
What is E-Government? Introducing a Work System Framework for Understanding E-Government.
Commun. Assoc. Inf. Syst., 2021
Process Automation as Enabler of Prioritized Values in Local Government - A Stakeholder Analysis.
Proceedings of the Electronic Government - 20th IFIP WG 8.5 International Conference, 2021
A Citizen-Centered Analysis of What Public Services are Suitable for Digital Communication Channels.
Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart 2021, University of Granada, Spain (Hybrid) 7, 2021
Automation as a Driver of Digital Transformation in Local Government: Exploring Stakeholder Views on an Automation Initiative in a Swedish Municipality.
Proceedings of the DG.O'21: The 22nd Annual International Conference on Digital Government Research, 2021
2020
Proceedings of Ongoing Research, 2020
Proceedings of the 26th Americas Conference on Information Systems, 2020
2019
Close encounters of the digital kind: A research agenda for the digitalization of public services.
Gov. Inf. Q., 2019
Proceedings of the 40th International Conference on Information Systems, 2019
Who Are the Users of Digital Public Services? - A Critical Reflection on Differences in the Treatment of Citizens as 'Users' in e-government Research.
Proceedings of the Electronic Participation - 11th IFIP WG 8.5 International Conference, 2019
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks.
Proceedings of the Electronic Government - 18th IFIP WG 8.5 International Conference, 2019
Towards a Decision Support Guide for User Participation in Public e-Service Development.
Proceedings of the 25th Americas Conference on Information Systems, 2019
2018
Coordinating Public E-services - Investigating Mechanisms and Practices in a Government Agency.
Proceedings of the Electronic Government - 17th IFIP WG 8.5 International Conference, 2018
Digital government transformation: a case illustrating public e-service development as part of public sector transformation.
Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age, 2018
2017
Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting How e-Services Are Manifested in Practice.
Proceedings of the Electronic Government - 16th IFIP WG 8.5 International Conference, 2017
Not Another New Wine in the same Old bottles - Motivators and Innovation in Local Government E-Service Development.
Proceedings of the 25th European Conference on Information Systems, 2017
Proceedings of the 23rd Americas Conference on Information Systems, 2017
2015
Open Innovation Contests for Improving Healthcare - An Explorative Case Study Focusing on Challenges in a Testbed Initiative.
Proceedings of the Electronic Government - 14th IFIP WG 8.5 International Conference, 2015
2013
Public e-services for agency efficiency and citizen benefit - Findings from a stakeholder centered analysis.
Gov. Inf. Q., 2013
Proceedings of the Electronic Government - 12th IFIP WG 8.5 International Conference, 2013
2010
Proceedings of the 7th Proceedings of the International Conference on Information Systems for Crisis Response and Management, 2010
2009
Developing public e-services for several stakeholders - A multifaceted view of the needs for an e-service.
Proceedings of the 17th European Conference on Information Systems, 2009