Hongqing Sun
According to our database1,
Hongqing Sun
authored at least 2 papers
between 2014 and 2021.
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Bibliography
2021
2014
"Refunds" or "Discounts"? Exploring the Compensation Framing Effect on Consumer's Perceived Fairness of Online Service Recovery.
Proceedings of the Thirteenth Wuhan International Conference on E-Business, 2014