Herbert Ristock
According to our database1,
Herbert Ristock
authored at least 6 papers
between 2007 and 2019.
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Bibliography
2019
Proceedings of the 2019 Spring Simulation Conference, 2019
2015
Parametric Forecasting and Stochastic Programming Models for Call-Center Workforce Scheduling.
Manuf. Serv. Oper. Manag., 2015
2011
Bell Labs Tech. J., 2011
2008
Modeling and simulation of a pacing engine for proactive campaigns in contact center environment.
Proceedings of the 2008 Spring Simulation Multiconference, 2008
2007
Proceedings of the 16th International Conference on World Wide Web, 2007
Xml based Framework for Contact Center Applications.
Proceedings of the WEBIST 2007, 2007