Glenda M. Fisk

According to our database¹, Glenda M. Fisk authored at least 2 papers between 2011 and 2013.

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2013

Service with an e-smile: Employee authenticity and customer use of web-based support services.

[BibT_eX]

[DOI]

Inf. Manag., 2013

2011

Service with an E-Smile: Employee Authenticity and Customer Usage of Web-Based Services.

[BibT_eX]

[DOI]

Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011