Gargi Dasgupta

According to our database, Gargi Dasgupta authored at least 53 papers between 2006 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of three.

2024

A Framework for Mining Speech-to-Text Transcripts of the Customer for Automated Problem Remediation.

Prateeti Mohapatra, Gargi Dasgupta

Proceedings of the Thirty-Eighth AAAI Conference on Artificial Intelligence, 2024

2021

AI and its Applications in the Cloud strategy.

Gargi Banerjee Dasgupta

Proceedings of the ISEC 2021: 14th Innovations in Software Engineering Conference, 2021

2020

Question Quality Improvement: Deep Question Understanding for Incident Management in Technical Support Domain.

Anupama Ray, Pooja Aggarwal, Csaba Hadhazi, Gargi Dasgupta, Amit M. Paradkar

Proceedings of the Thirty-Fourth AAAI Conference on Artificial Intelligence, 2020

2019

Creative tagline generation framework for product advertisement.

Anupama Ray, P. Agarwal, Chandresh Kumar Maurya, Gargi Dasgupta

IBM J. Res. Dev., 2019

Using Semantic Role Knowledge for Relevance Ranking of Key Phrases in Documents: An Unsupervised Approach.

Prateeti Mohapatra, Neelamadhav Gantayat, Gargi Banerjee Dasgupta

CoRR, 2019

2018

Building a cognitive platform for the managed IT services lifecycle.

Kristof Kloeckner, Constantin Adam, Nikos Anerousis, Naga Ayachitula, Muhammed Fatih Bulut, Gargi Dasgupta, Yu Deng, Yixin Diao, Nicholas C. Fuller, Sandeep Gopisetty, Milton Hernandez, Jinho Hwang, Pietro Iannucci, Anup K. Kalia, Giovanni Lanfranchi, David Lanyi, Heiko Ludwig, A. Mahamuni, Ruchi Mahindru, Fan Jing Meng, Hamid R. Motahari Nezhad, Karin Murthy, Taiga Nakamura, Amit M. Paradkar, Dennis A. Perpetua, Birgit Pfitzmann, Daniela Rosu, Larisa Shwartz, Zhong Su, Maheswaran Surendra, Shu Tao, Hagen Völzer, Maja Vukovic, Dorothea Wiesmann, S. Wozniak, Gary Wright, Jin Xiao, Sai Zeng

IBM J. Res. Dev., 2018

Mining Procedures from Technical Support Documents.

Abhirut Gupta, Abhay Khosla, Gautam Singh, Gargi Dasgupta

CoRR, 2018

Citicafe: An Interactive Interface for Citizen Engagement.

Shubham Atreja, Pooja Aggarwal, Prateeti Mohapatra, Amol Dumrewal, Anwesh Basu, Gargi Banerjee Dasgupta

Proceedings of the 23rd International Conference on Intelligent User Interfaces, 2018

Fast Nearest-Neighbor Classification Using RNN in Domains with Large Number of Classes.

Gautam Singh, Gargi Dasgupta, Yu Deng

Proceedings of the Service-Oriented Computing - ICSOC 2018 Workshops, 2018

Domain Knowledge Driven Key Term Extraction for IT Services.

Prateeti Mohapatra, Yu Deng, Abhirut Gupta, Gargi Dasgupta, Amit M. Paradkar, Ruchi Mahindru, Daniela Rosu, Shu Tao, Pooja Aggarwal

Proceedings of the Service-Oriented Computing - 16th International Conference, 2018

Towards Creating Business Process Models from Images.

Neelamadhav Gantayat, Giriprasad Sridhara, Anush Sankaran, Sampath Dechu, Senthil Mani, Gargi Banerjee Dasgupta

Proceedings of the Service-Oriented Computing - 16th International Conference, 2018

Runtime Monitoring in Continuous Deployment by Differencing Execution Behavior Model.

Monika Gupta, Atri Mandal, Gargi Dasgupta, Alexander Serebrenik

Proceedings of the Service-Oriented Computing - 16th International Conference, 2018

FuTSe: a fuzzy taxonomy service to facilitate product search.

Prateeti Mohapatra, Anupama Ray, Gargi Dasgupta

Proceedings of the ACM India Joint International Conference on Data Science and Management of Data, 2018

Citicafe: conversation-based intelligent platform for citizen engagement.

Amol Dumrewal, Anwesh Basu, Shubham Atreja, Prateeti Mohapatra, Pooja Aggarwal, Gargi Banerjee Dasgupta

Proceedings of the ACM India Joint International Conference on Data Science and Management of Data, 2018

Semantic Parsing for Technical Support Questions.

Abhirut Gupta, Anupama Ray, Gargi Dasgupta, Gautam Singh, Pooja Aggarwal, Prateeti Mohapatra

Proceedings of the 27th International Conference on Computational Linguistics, 2018

COBOTS - A Cognitive Multi-Bot Conversational Framework for Technical Support.

Sethuramalingam Subramaniam, Pooja Aggarwal, Gargi Banerjee Dasgupta, Amit M. Paradkar

Proceedings of the 17th International Conference on Autonomous Agents and MultiAgent Systems, 2018

2017

Automatic problem extraction and analysis from unstructured text in IT tickets.

Shivali Agarwal, Vishalaksh Aggarwal, Arjun R. Akula, Gargi Banerjee Dasgupta, Giriprasad Sridhara

IBM J. Res. Dev., 2017

Neev: A cognitive support agent for content improvement in hardware tickets.

Nishtha Madaan, Gautam Singh, Arun Kumar, Gargi Banerjee Dasgupta

Proceedings of the 2017 IFIP/IEEE Symposium on Integrated Network and Service Management (IM), 2017

"Learning Relevance" as a Service for Improving Search Results in Technical Discussion Forums.

Shubham Atreja, Shivali Agarwal, Gargi Banerjee Dasgupta, Dennis A. Perpetua

Proceedings of the 2017 IEEE International Conference on Web Services, 2017

Continuous Learning as a Service for Conversational Virtual Agents.

Shivali Agarwal, Shubham Atreja, Gargi Dasgupta

Proceedings of the Service-Oriented Computing - 15th International Conference, 2017

2016

Anomaly Detection Using Program Control Flow Graph Mining From Execution Logs.

Animesh Nandi, Atri Mandal, Shubham Atreja, Gargi Banerjee Dasgupta, Subhrajit Bhattacharya

Proceedings of the 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, 2016

Desire: Deep Semantic Understanding and Retrieval for Technical Support Services.

Abhirut Gupta, Arjun R. Akula, Gargi Dasgupta, Pooja Aggarwal, Prateeti Mohapatra

Proceedings of the Service-Oriented Computing - ICSOC 2016 Workshops, 2016

Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems.

Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta

Proceedings of the Service-Oriented Computing - 14th International Conference, 2016

ReAct: A System for Recommending Actions for Rapid Resolution of IT Service Incidents.

Vishalaksh Aggarwal, Shivali Agarwal, Gaargi Banerjee Dasgupta, Giriprasad Sridhara, Vijay E

Proceedings of the IEEE International Conference on Services Computing, 2016

2015

Simultaneous perturbation methods for adaptive labor staffing in service systems.

Prashanth L. A., H. L. Prasad, Nirmit Desai, Shalabh Bhatnagar, Gargi Dasgupta

Simul., 2015

Analyzing Resource Behavior to Aid Task Assignment in Service Systems.

Renuka Sindhgatta, Aditya K. Ghose, Gaargi Banerjee Dasgupta

Proceedings of the Service-Oriented Computing - 13th International Conference, 2015

2014

Learning 'Good Quality' Resource Allocations from Historical Data.

Renuka Sindhgatta, Aditya Ghose, Gaargi Banerjee Dasgupta

Proceedings of the Service-Oriented Computing - ICSOC 2014 Workshops, 2014

How to Enable Multiple Skill Learning in a SLA Constrained Service System?

Sumit Kalra, Shivali Agarwal, Gargi Dasgupta

Proceedings of the Service-Oriented Computing - 12th International Conference, 2014

Towards Auto-remediation in Services Delivery: Context-Based Classification of Noisy and Unstructured Tickets.

Gargi Dasgupta, Tapan Kumar Nayak, Arjun R. Akula, Shivali Agarwal, Shripad J. Nadgowda

Proceedings of the Service-Oriented Computing - 12th International Conference, 2014

Optimizing organizational design in complex service delivery systems.

Yixin Diao, Gargi Dasgupta

Proceedings of the 10th International Conference on Network and Service Management, 2014

Analysis of Operational Data for Expertise Aware Staffing.

Renuka Sindhgatta, Gaargi Banerjee Dasgupta, Aditya Ghose

Proceedings of the Business Process Management - 12th International Conference, 2014

2013

Optimal Strategy for Proactive Service Delivery Management Using Inter-KPI Influence Relationships.

Gargi Banerjee Dasgupta, Yedendra Babu Shrinivasan, Tapan Kumar Nayak, Jayan Nallacherry

Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

Behavioral Analysis of Service Delivery Models.

Gargi Banerjee Dasgupta, Renuka Sindhgatta, Shivali Agarwal

Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

Does One-Size-Fit-All Suffice for Service Delivery Clients?

Shivali Agarwal, Renuka Sindhgatta, Gargi Banerjee Dasgupta

Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

2012

A Method for Assessing Influence Relationships among KPIs of Service Systems.

Yedendra Babu Shrinivasan, Gargi Banerjee Dasgupta, Nirmit Desai, Jayan Nallacherry

Proceedings of the Service-Oriented Computing - 10th International Conference, 2012

2011

Workload management for power efficiency in virtualized data centers.

Gargi Dasgupta, Amit Sharma, Akshat Verma, Anindya Neogi, Ravi Kothari

Commun. ACM, 2011

Simulation-based evaluation of dispatching policies in service systems.

Dipyaman Banerjee, Gargi Banerjee Dasgupta, Nirmit Desai

Proceedings of the Winter Simulation Conference 2011, 2011

Stochastic Optimization for Adaptive Labor Staffing in Service Systems.

Prashanth L. A., H. L. Prasad, Nirmit Desai, Shalabh Bhatnagar, Gargi Banerjee Dasgupta

Proceedings of the Service-Oriented Computing - 9th International Conference, 2011

2010

Managing Faults for Distributed Workflows over Grids.

Onyeka Ezenwoye, M. Brian Blake, Gargi Dasgupta, Seyed Masoud Sadjadi, Selim Kalayci, Liana L. Fong

IEEE Internet Comput., 2010

Distributed and Adaptive Execution of Condor DAGMan Workflows.

Selim Kalayci, Gargi Dasgupta, Liana Fong, Onyeka Ezenwoye, Seyed Masoud Sadjadi

Proceedings of the 22nd International Conference on Software Engineering & Knowledge Engineering (SEKE'2010), Redwood City, San Francisco Bay, CA, USA, July 1, 2010

BrownMap: Enforcing Power Budget in Shared Data Centers.

Akshat Verma, Pradipta De, Vijay Mann, Tapan Kumar Nayak, Amit Purohit, Gargi Dasgupta, Ravi Kothari

Proceedings of the Middleware 2010 - ACM/IFIP/USENIX 11th International Middleware Conference, Bangalore, India, November 29, 2010

2009

Server Workload Analysis for Power Minimization using Consolidation.

Akshat Verma, Gargi Dasgupta

Proceedings of the 2009 USENIX Annual Technical Conference, 2009

Task Decomposition for Adaptive Data Staging in Workflows for Distributed Environments.

Onyeka Ezenwoye, Balaji Viswanathan, Seyed Masoud Sadjadi, Liana Fong, Gargi Dasgupta, Selim Kalayci

Proceedings of the 21st International Conference on Software Engineering & Knowledge Engineering (SEKE'2009), 2009

2008

A distributed job scheduling and flow management system.

Norman Bobroff, Gargi Dasgupta, Liana Fong, Yanbin Liu, Balaji Viswanathan, Fabio Benedetti, Jonathan Wagner

ACM SIGOPS Oper. Syst. Rev., 2008

Design of a Fault-tolerant Job-flow Manager for Grid Environments Using Standard Technologies, Job-flow Patterns, and a Transparent Proxy.

Gargi Dasgupta, Onyeka Ezenwoye, Liana Fong, Selim Kalayci, Seyed Masoud Sadjadi, Balaji Viswanathan

Proceedings of the Twentieth International Conference on Software Engineering & Knowledge Engineering (SEKE'2008), 2008

Data-WISE: Efficient management of data-intensive workflows in scheduled grid environments.

Gargi Dasgupta, Koustuv Dasgupta, Balaji Viswanathan

Proceedings of the IEEE/IFIP Network Operations and Management Symposium: Pervasive Management for Ubioquitous Networks and Services, 2008

Transparent grid enablement of weather research and forecasting.

Seyed Masoud Sadjadi, Liana Fong, Rosa M. Badia, Javier Figueroa, Javier Delgado, Xabriel J. Collazo-Mojica, Khalid Saleem, Raju Rangaswami, Shu Shimizu, Hector A. Duran-Limon, Pat Welsh, Sandeep Pattnaik, Anthony Praino, David Villegas, Selim Kalayci, Gargi Dasgupta, Onyeka Ezenwoye, Juan Carlos Martínez, Ivan Rodero, Shuyi Chen, Javier Muñoz, Diego R. López, Julita Corbalán, Hugh Willoughby, Michael McFail, Christine L. Lisetti, Malek Adjouadi

Proceedings of the 15th ACM Mardi Gras conference: From lightweight mash-ups to lambda grids: Understanding the spectrum of distributed computing requirements, applications, tools, infrastructures, interoperability, and the incremental adoption of key capabilities, Baton Rouge, Louisiana, USA, January 29, 2008

Design and Implementation of a Fault Tolerant Job Flow Manager Using Job Flow Patterns and Recovery Policies.

Selim Kalayci, Onyeka Ezenwoye, Balaji Viswanathan, Gargi Dasgupta, Seyed Masoud Sadjadi, Liana Fong

Proceedings of the Service-Oriented Computing, 2008

Runtime Fault-Handling for Job-Flow Management in Grid Environments.

Gargi Dasgupta, Onyeka Ezenwoye, Liana Fong, Selim Kalayci, Seyed Masoud Sadjadi, Balaji Viswanathan

Proceedings of the 2008 International Conference on Autonomic Computing, 2008

2007

INFORM: integrated flow orchestration and meta-scheduling for managed grid systems.

Gargi Dasgupta, Balaji Viswanathan

Proceedings of the Middleware 2007, 2007

2006

QoS-GRAF: A Framework for QoS based Grid Resource Allocation with Failure Provisioning.

Gargi Dasgupta, Koustuv Dasgupta, Amit Purohit, Balaji Viswanathan

Proceedings of the Quality of Service - IWQoS 2006: 14th International Workshop, 2006

DECO: Data Replication and Execution CO-scheduling for Utility Grids.

Vikas Agarwal, Gargi Dasgupta, Koustuv Dasgupta, Amit Purohit, Balaji Viswanathan

Proceedings of the Service-Oriented Computing, 2006

Innovative Grid Technologies Applied to Bioinformatics and Hurricane Mitigation.

Rosa M. Badia, Gargi Dasgupta, Onyeka Ezenwoye, Liana Fong, Howard Ho, Sawsan Khuri, Yanbin Liu, Steven Luis, Anthony Praino, Jean-Pierre Prost, Ahmed Radwan, Seyed Masoud Sadjadi, Shivkumar Shivaji, Balaji Viswanathan, Pat Welsh, Akmal A. Younis

Proceedings of the High Performance Computing and Grids in Action, 2006