Eric W. T. Ngai
Orcid: 0000-0002-7278-7434Affiliations:
- Hong Kong Polytechnic University, Hong Kong
According to our database1,
Eric W. T. Ngai
authored at least 159 papers
between 1999 and 2024.
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Bibliography
2024
Digital operations research models for intelligent machines (industry 4.0) and man-machine (industry 5.0) systems.
Ann. Oper. Res., November, 2024
Forecasting duty-free shopping demand with multisource data: a deep learning approach.
Ann. Oper. Res., August, 2024
Linking data-driven innovation to firm performance: a theoretical framework and case analysis.
Ann. Oper. Res., February, 2024
Evaluating the Impact of Complaints on Firms' Idiosyncratic Risk: The Roles of Valance and Channel.
IEEE Trans. Engineering Management, 2024
An Empirical Analysis of the Effect of Supply Chain Innovation on Supply Chain Resilience.
IEEE Trans. Engineering Management, 2024
Data-Driven Innovation: A Literature Review, Conceptual Framework, and Research Agenda.
IEEE Trans. Engineering Management, 2024
IEEE Trans. Engineering Management, 2024
J. Informetrics, 2024
Consumers' Opinion Orientations and Their Credit Risk: An Econometric Analysis Enhanced by Multimodal Analytics.
J. Assoc. Inf. Syst., 2024
The interplay between artificial intelligence, production systems, and operations management resilience.
Int. J. Prod. Res., 2024
Resistance to artificial intelligence in health care: Literature review, conceptual framework, and research agenda.
Inf. Manag., 2024
Inf. Manag., 2024
From comparison to purchasing: Effects of online behavior toward associated co-visited products on consumer purchase.
Inf. Manag., 2024
Interpretable subgroup learning-based modeling framework: Study of diabetic kidney disease prediction.
Health Informatics J., 2024
Assigning the Optimal Treatment for Your Customers: A Counterfactual-based Uplift Modeling Approach.
Proceedings of the 28th Pacific Asia Conference on Information Systems, 2024
Proceedings of the 30th Americas Conference on Information Systems: Elevating Life through Digital Social Entrepreneurship, 2024
2023
Green IT/IS adoption and environmental performance: The synergistic roles of IT-business strategic alignment and environmental motivation.
Inf. Manag., December, 2023
Blockchain from the information systems perspective: Literature review, synthesis, and directions for future research.
Inf. Manag., November, 2023
The effect of review content richness on product review helpfulness: The moderating role of rating inconsistency.
Electron. Commer. Res. Appl., September, 2023
The implementation of artificial intelligence in organizations: A systematic literature review.
Inf. Manag., July, 2023
Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction.
Decis. Support Syst., July, 2023
J. Manag. Inf. Syst., 2023
Presentational effects of photos and text in electronic word-of-mouth on consumer decisions.
Internet Res., 2023
Proceedings of the 15th International Conference on Agents and Artificial Intelligence, 2023
2022
J. Strateg. Inf. Syst., 2022
Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers' Online Rating Behaviors.
Inf. Syst. Frontiers, 2022
Fake news on the internet: a literature review, synthesis and directions for future research.
Internet Res., 2022
Effects of visit behavior on online store sales performance: personal computer (PC) versus mobile channels.
Internet Res., 2022
Electron. Commer. Res. Appl., 2022
Business and government applications of text mining & Natural Language Processing (NLP) for societal benefit: Introduction to the special issue on "text mining & NLP".
Decis. Support Syst., 2022
Proceedings of the 43rd International Conference on Information Systems, 2022
2021
Does certainty tone matter? Effects of review certainty, reviewer characteristics, and organizational niche width on review usefulness.
Inf. Manag., 2021
Electron. Commer. Res. Appl., 2021
Implementation of Artificial Intelligence in Organisations: A Systematic Literature Review.
Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021
Knowledge Graph Construction and Applications in E-Retailing: A Review of Literature.
Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021
2020
The Effects of Business-IT Strategic Alignment and IT Governance on Firm Performance: A Moderated Polynomial Regression Analysis.
MIS Q., 2020
Exploring the Dynamic Influence of Visit Behavior on Online Store Sales Performance: An Empirical Investigation.
J. Assoc. Inf. Syst., 2020
Ind. Manag. Data Syst., 2020
Decision-making techniques in supplier selection: Recent accomplishments and what lies ahead.
Expert Syst. Appl., 2020
Fake online reviews: Literature review, synthesis, and directions for future research.
Decis. Support Syst., 2020
Decis. Support Syst., 2020
Decis. Support Syst., 2020
Impact of Service-Dominant Orientation on the Innovation Performance of Technology Firms: Roles of Knowledge Sharing and Relationship Learning.
Decis. Sci., 2020
Proceedings of the 26th Americas Conference on Information Systems, 2020
2019
An examination of the long-term business value of investments in information technology.
Inf. Syst. Frontiers, 2019
Understanding mobile health service use: An investigation of routine and emergency use intentions.
Int. J. Inf. Manag., 2019
An empirical study of payment technologies, the psychology of consumption, and spending behavior in a retailing context.
Inf. Manag., 2019
An Integration of Expectation-Confirmation and Commitment Model for Mobile Learning Systems.
Proceedings of the 25th Americas Conference on Information Systems, 2019
Proceedings of the 25th Americas Conference on Information Systems, 2019
2018
Business sustainability and corporate social responsibility: case studies of three gas operators in China.
Int. J. Prod. Res., 2018
Int. J. Prod. Res., 2018
Toward a real-time and budget-aware task package allocation in spatial crowdsourcing.
Decis. Support Syst., 2018
Ann. Oper. Res., 2018
Intelligent Decision Support Prototype System for Fashion Analytics in the Digital Era: An Integrating Visual and Text Approach.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018
The Effects of Value Creation Practices on Online Brand Community Participation and Customer Relationship Performance.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018
Proceedings of the 24th Americas Conference on Information Systems, 2018
Proceedings of the 24th Americas Conference on Information Systems, 2018
How Prior Users' Helpfulness Votes on a Review Influence Subsequent Users' Trust of the Review and Corresponding Product Evaluations in E-commerce Context.
Proceedings of the 24th Americas Conference on Information Systems, 2018
2017
Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity.
Int. J. Inf. Manag., 2017
The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry.
Eur. J. Oper. Res., 2017
An Investigation of the Presentational Impacts of User-Generated Picture and Text on Consumer Information Processing and Attitude Outcomes in the e-WOM Context.
Proceedings of the 23rd Americas Conference on Information Systems, 2017
2016
Design and Development of Intelligent Decision Support Prototype System for Social Media Competitive Analysis in Fashion Industry.
J. Organ. End User Comput., 2016
Disruptive information technology innovations and the cost of equity capital: The moderating effect of CEO incentives and institutional pressures.
Inf. Manag., 2016
Proceedings of the 20th Pacific Asia Conference on Information Systems, 2016
An Examination of the Joint Impacts of Review Content and Reviewer Characteristics on Review Usefulness - the Case of Yelp.com.
Proceedings of the 22nd Americas Conference on Information Systems, 2016
2015
Learning Context-Sensitive Domain Ontologies from Folksonomies: A Cognitively Motivated Method.
INFORMS J. Comput., 2015
Social media models, technologies, and applications: An academic review and case study.
Ind. Manag. Data Syst., 2015
Friend recommendation for healthy weight in social networks: A novel approach to weight loss.
Ind. Manag. Data Syst., 2015
Int. J. Inf. Manag., 2015
IEEE Intell. Syst., 2015
Expert Syst. Appl., 2015
Cost-sensitive and ensemble-based prediction model for outsourced software project risk prediction.
Decis. Support Syst., 2015
Application of evolutionary computation for rule discovery in stock algorithmic trading: A literature review.
Appl. Soft Comput., 2015
Modelling the Impact of Perceived Connectivity on the Intention to Use Social Media: Discovering Mediating Effects and Unobserved Heterogeneity.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015
Is a Positive Review Always Effective? Advertising Appeal Effect in the Persuasion of Online Customer Reviews.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015
2014
Neurocomputing, 2014
Decision support and intelligent systems in the textile and apparel supply chain: An academic review of research articles.
Expert Syst. Appl., 2014
Expert systems and artificial intelligence in the 21st century logistics and supply chain management.
Expert Syst. Appl., 2014
A Research Agenda on Managerial Intention to Green IT Adoption: from norm activation Perspective.
Proceedings of the 18th Pacific Asia Conference on Information Systems, 2014
The Double-Edged Nature of Technostress on Work Performance: A Research Model and Research Agenda.
Proceedings of the International Conference on Information Systems, 2014
An Information System Framework and Prototype for Collaborative and Standardized Chinese Liquor Production.
Proceedings of the 20th Americas Conference on Information Systems, 2014
2013
Successful Implementation of a Computer-Supported Collaborative Learning System in Teaching E-Commerce.
Int. J. Inf. Commun. Technol. Educ., 2013
Application of decision-making techniques in supplier selection: A systematic review of literature.
Expert Syst. Appl., 2013
Decis. Support Syst., 2013
Decis. Support Syst., 2013
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013
What Influences Travellers' Adoption of a Location-based Social Media Service for Their Travel Planning?
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013
2012
Int. J. Hum. Comput. Interact., 2012
An instrument for measuring supply chain flexibility for the textile and clothing companies.
Eur. J. Oper. Res., 2012
Design and development of a context-aware decision support system for real-time accident handling in logistics.
Decis. Support Syst., 2012
Decis. Support Syst., 2012
Importance of the Relative Advantage of RFID as Enabler of Asset Management in the Healthcare: Results from a Delphi Study.
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012
Proceedings of the 18th Americas Conference on Information Systems, 2012
2011
Managing Software Outsourcing Relationships in Emerging Economies: An Empirical Study of the Chinese Small- and Medium-Sized Enterprises.
IEEE Trans. Engineering Management, 2011
Information technology, operational, and management competencies for supply chain agility: Findings from case studies.
J. Strateg. Inf. Syst., 2011
J. Strateg. Inf. Syst., 2011
J. Organ. Comput. Electron. Commer., 2011
The application of data mining techniques in financial fraud detection: A classification framework and an academic review of literature.
Decis. Support Syst., 2011
Unveiling the Potential of RFID-Enabled Intelligent Patient Management: Results of a Delphi Study.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011
2010
Expert Syst. Appl., 2010
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
2009
Design of an RFID-based Healthcare Management System using an Information System Design Theory.
Inf. Syst. Frontiers, 2009
Expert Syst. Appl., 2009
Application of data mining techniques in customer relationship management: A literature review and classification.
Expert Syst. Appl., 2009
Proceedings of the Pacific Asia Conference on Information Systems, 2009
A Case Analysis of Adoption of an RFID-Based garment manufacturing Information System.
Proceedings of the Pacific Asia Conference on Information Systems, 2009
2008
Ind. Manag. Data Syst., 2008
An empirical study of the effects of knowledge sharing and learning behaviors on firm performance.
Expert Syst. Appl., 2008
Examining the critical success factors in the adoption of enterprise resource planning.
Comput. Ind., 2008
Extending CRM in the Retail Industry: An RFID-Based Personal Shopping Assistant System.
Commun. Assoc. Inf. Syst., 2008
Proceedings of the Pacific Asia Conference on Information Systems, 2008
2007
A qualitative study of information technology adoption: how ten organizations adopted Web-based training.
Inf. Syst. J., 2007
IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics.
Inf. Resour. Manag. J., 2007
The Role of Managerial Attitudes in the Adoption of Technological Innovations: An Application to B2C E-Commerce.
Int. J. Enterp. Inf. Syst., 2007
ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success.
Inf. Manag., 2007
Decis. Support Syst., 2007
Decis. Support Syst., 2007
Comput. Educ., 2007
2006
Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach.
MIS Q., 2006
Ind. Manag. Data Syst., 2006
Information technology and systems justification: A review for research and applications.
Eur. J. Oper. Res., 2006
2005
Collaborative Project across Three Hong Kong Universities: A Case Study in E-Commerce Education.
J. Inf. Syst. Educ., 2005
Int. J. Serv. Technol. Manag., 2005
Int. J. Enterp. Inf. Syst., 2005
Conceptual Framework and Architecture for Agent-Oriented Knowledge Management Supported E-Learning Systems.
Int. J. Distance Educ. Technol., 2005
Int. J. Bus. Inf. Syst., 2005
Decis. Support Syst., 2005
Analysis of Global k-Means, an Incremental Heuristic for Minimum Sum-of-Squares Clustering.
J. Classif., 2005
Proceedings of the Pacific Asia Conference on Information Systems, 2005
2004
Teaching and Learning of E-Commerce at the Hong Kong Polytechnic University: From a Business Education Prospective.
J. Electron. Commer. Organ., 2004
J. Electron. Commer. Organ., 2004
Ind. Manag. Data Syst., 2004
Eur. J. Oper. Res., 2004
2003
Expert Syst. J. Knowl. Eng., 2003
Special issue on mobile commerce: strategies, technologies and applications.
Decis. Support Syst., 2003
2002
Applications of information support technologies for small and medium enterprises: a research agenda.
Int. J. Inf. Technol. Manag., 2002
Inf. Manag., 2002
1999
IEEE Trans. Syst. Man Cybern. Part C, 1999
Expert Syst. J. Knowl. Eng., 1999