Eric W. T. Ngai

Orcid: 0000-0002-7278-7434

Affiliations:
  • Hong Kong Polytechnic University, Hong Kong


According to our database1, Eric W. T. Ngai authored at least 159 papers between 1999 and 2024.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

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Bibliography

2024
Digital operations research models for intelligent machines (industry 4.0) and man-machine (industry 5.0) systems.
Ann. Oper. Res., November, 2024

Forecasting duty-free shopping demand with multisource data: a deep learning approach.
Ann. Oper. Res., August, 2024

Deep learning applications in operations research.
Ann. Oper. Res., August, 2024

Linking data-driven innovation to firm performance: a theoretical framework and case analysis.
Ann. Oper. Res., February, 2024

Evaluating the Impact of Complaints on Firms' Idiosyncratic Risk: The Roles of Valance and Channel.
IEEE Trans. Engineering Management, 2024

An Empirical Analysis of the Effect of Supply Chain Innovation on Supply Chain Resilience.
IEEE Trans. Engineering Management, 2024

Data-Driven Innovation: A Literature Review, Conceptual Framework, and Research Agenda.
IEEE Trans. Engineering Management, 2024

A Market Value Analysis of Buyer-Supplier Relationship Building Awards.
IEEE Trans. Engineering Management, 2024

Impact of gender composition of academic teams on disruptive output.
J. Informetrics, 2024

Consumers' Opinion Orientations and Their Credit Risk: An Econometric Analysis Enhanced by Multimodal Analytics.
J. Assoc. Inf. Syst., 2024

The interplay between artificial intelligence, production systems, and operations management resilience.
Int. J. Prod. Res., 2024

Resistance to artificial intelligence in health care: Literature review, conceptual framework, and research agenda.
Inf. Manag., 2024

Ranking hotel products by integrating online ratings from multiple platforms.
Inf. Manag., 2024

From comparison to purchasing: Effects of online behavior toward associated co-visited products on consumer purchase.
Inf. Manag., 2024

Interpretable subgroup learning-based modeling framework: Study of diabetic kidney disease prediction.
Health Informatics J., 2024

Assigning the Optimal Treatment for Your Customers: A Counterfactual-based Uplift Modeling Approach.
Proceedings of the 28th Pacific Asia Conference on Information Systems, 2024

The Influence of Physician Stance on Patient Resistance to Healthcare AI.
Proceedings of the 30th Americas Conference on Information Systems: Elevating Life through Digital Social Entrepreneurship, 2024

2023
Green IT/IS adoption and environmental performance: The synergistic roles of IT-business strategic alignment and environmental motivation.
Inf. Manag., December, 2023

Blockchain from the information systems perspective: Literature review, synthesis, and directions for future research.
Inf. Manag., November, 2023

The effect of review content richness on product review helpfulness: The moderating role of rating inconsistency.
Electron. Commer. Res. Appl., September, 2023

The implementation of artificial intelligence in organizations: A systematic literature review.
Inf. Manag., July, 2023

Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction.
Decis. Support Syst., July, 2023

Information Technology Innovativeness and Data-Breach Risk: A Longitudinal Study.
J. Manag. Inf. Syst., 2023

Presentational effects of photos and text in electronic word-of-mouth on consumer decisions.
Internet Res., 2023

Popularity Prediction for New and Unannounced Fashion Design Images.
Proceedings of the 15th International Conference on Agents and Artificial Intelligence, 2023

2022
Firm diversity and data breach risk: A longitudinal study.
J. Strateg. Inf. Syst., 2022

Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers' Online Rating Behaviors.
Inf. Syst. Frontiers, 2022

Fake news on the internet: a literature review, synthesis and directions for future research.
Internet Res., 2022

Effects of visit behavior on online store sales performance: personal computer (PC) versus mobile channels.
Internet Res., 2022

Emerging technologies in e-commerce operations and supply chain management.
Electron. Commer. Res. Appl., 2022

Business and government applications of text mining & Natural Language Processing (NLP) for societal benefit: Introduction to the special issue on "text mining & NLP".
Decis. Support Syst., 2022

Impact of artificial intelligence investment on firm value.
Ann. Oper. Res., 2022

The Role of Artificial Intelligence for Business Value.
Proceedings of the 43rd International Conference on Information Systems, 2022

2021
Does certainty tone matter? Effects of review certainty, reviewer characteristics, and organizational niche width on review usefulness.
Inf. Manag., 2021

An intelligent knowledge-based chatbot for customer service.
Electron. Commer. Res. Appl., 2021

Implementation of Artificial Intelligence in Organisations: A Systematic Literature Review.
Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021

Knowledge Graph Construction and Applications in E-Retailing: A Review of Literature.
Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021

2020
The Effects of Business-IT Strategic Alignment and IT Governance on Firm Performance: A Moderated Polynomial Regression Analysis.
MIS Q., 2020

Exploring the Dynamic Influence of Visit Behavior on Online Store Sales Performance: An Empirical Investigation.
J. Assoc. Inf. Syst., 2020

Event study methodology in business research: a bibliometric analysis.
Ind. Manag. Data Syst., 2020

Decision-making techniques in supplier selection: Recent accomplishments and what lies ahead.
Expert Syst. Appl., 2020

Fake online reviews: Literature review, synthesis, and directions for future research.
Decis. Support Syst., 2020

A note on big data analytics capability development in supply chain.
Decis. Support Syst., 2020

The variable precision method for elicitation of probability weighting functions.
Decis. Support Syst., 2020

Impact of Service-Dominant Orientation on the Innovation Performance of Technology Firms: Roles of Knowledge Sharing and Relationship Learning.
Decis. Sci., 2020

The Impact of Artificial Intelligence Investment on Market Value: An Event Study.
Proceedings of the 26th Americas Conference on Information Systems, 2020

2019
An examination of the long-term business value of investments in information technology.
Inf. Syst. Frontiers, 2019

Understanding mobile health service use: An investigation of routine and emergency use intentions.
Int. J. Inf. Manag., 2019

An empirical study of payment technologies, the psychology of consumption, and spending behavior in a retailing context.
Inf. Manag., 2019

An Integration of Expectation-Confirmation and Commitment Model for Mobile Learning Systems.
Proceedings of the 25th Americas Conference on Information Systems, 2019

The Long Term Effect of Blockchain Adoption on Firm Value.
Proceedings of the 25th Americas Conference on Information Systems, 2019

2018
Business sustainability and corporate social responsibility: case studies of three gas operators in China.
Int. J. Prod. Res., 2018

Bridging humanitarian operations management and organisational theory.
Int. J. Prod. Res., 2018

Toward a real-time and budget-aware task package allocation in spatial crowdsourcing.
Decis. Support Syst., 2018

Distribution network design with big data: model and analysis.
Ann. Oper. Res., 2018

Big data analytics in operations and supply chain management.
Ann. Oper. Res., 2018

Customer reviews for demand distribution and sales nowcasting: a big data approach.
Ann. Oper. Res., 2018

Intelligent Decision Support Prototype System for Fashion Analytics in the Digital Era: An Integrating Visual and Text Approach.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

Multiple-Domain Sentiment Classification for Cantonese Using a Combined Approach.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

The Effects of Value Creation Practices on Online Brand Community Participation and Customer Relationship Performance.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

Resource-based Perspective on Slack and Data Breach.
Proceedings of the 24th Americas Conference on Information Systems, 2018

Understanding the Effect of Trust, Familiarity and Uncertainty on Use Airbnb.
Proceedings of the 24th Americas Conference on Information Systems, 2018

How Prior Users' Helpfulness Votes on a Review Influence Subsequent Users' Trust of the Review and Corresponding Product Evaluations in E-commerce Context.
Proceedings of the 24th Americas Conference on Information Systems, 2018

2017
Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity.
Int. J. Inf. Manag., 2017

The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry.
Eur. J. Oper. Res., 2017

Big data analytics in electronic markets.
Electron. Mark., 2017

An Investigation of the Presentational Impacts of User-Generated Picture and Text on Consumer Information Processing and Attitude Outcomes in the e-WOM Context.
Proceedings of the 23rd Americas Conference on Information Systems, 2017

2016
Design and Development of Intelligent Decision Support Prototype System for Social Media Competitive Analysis in Fashion Industry.
J. Organ. End User Comput., 2016

Disruptive information technology innovations and the cost of equity capital: The moderating effect of CEO incentives and institutional pressures.
Inf. Manag., 2016

Decision model for complex group argumentation.
Expert Syst. Appl., 2016

A Review of the literature on Applications of Text Mining in Policy Making.
Proceedings of the 20th Pacific Asia Conference on Information Systems, 2016

An Examination of the Joint Impacts of Review Content and Reviewer Characteristics on Review Usefulness - the Case of Yelp.com.
Proceedings of the 22nd Americas Conference on Information Systems, 2016

2015
Learning Context-Sensitive Domain Ontologies from Folksonomies: A Cognitively Motivated Method.
INFORMS J. Comput., 2015

Social media models, technologies, and applications: An academic review and case study.
Ind. Manag. Data Syst., 2015

Friend recommendation for healthy weight in social networks: A novel approach to weight loss.
Ind. Manag. Data Syst., 2015

Social media research: Theories, constructs, and conceptual frameworks.
Int. J. Inf. Manag., 2015

Dynamic Business Network Analysis for Correlated Stock Price Movement Prediction.
IEEE Intell. Syst., 2015

Stock trading rule discovery with an evolutionary trend following model.
Expert Syst. Appl., 2015

Cost-sensitive and ensemble-based prediction model for outsourced software project risk prediction.
Decis. Support Syst., 2015

Application of evolutionary computation for rule discovery in stock algorithmic trading: A literature review.
Appl. Soft Comput., 2015

Modelling the Impact of Perceived Connectivity on the Intention to Use Social Media: Discovering Mediating Effects and Unobserved Heterogeneity.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Is a Positive Review Always Effective? Advertising Appeal Effect in the Persuasion of Online Customer Reviews.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

2014
A causal feature selection algorithm for stock prediction modeling.
Neurocomputing, 2014

Decision support and intelligent systems in the textile and apparel supply chain: An academic review of research articles.
Expert Syst. Appl., 2014

Expert systems and artificial intelligence in the 21st century logistics and supply chain management.
Expert Syst. Appl., 2014

Dynamic tolerant skyline operation for decision making.
Expert Syst. Appl., 2014

A Research Agenda on Managerial Intention to Green IT Adoption: from norm activation Perspective.
Proceedings of the 18th Pacific Asia Conference on Information Systems, 2014

The Double-Edged Nature of Technostress on Work Performance: A Research Model and Research Agenda.
Proceedings of the International Conference on Information Systems, 2014

An Information System Framework and Prototype for Collaborative and Standardized Chinese Liquor Production.
Proceedings of the 20th Americas Conference on Information Systems, 2014

2013
Successful Implementation of a Computer-Supported Collaborative Learning System in Teaching E-Commerce.
Int. J. Inf. Commun. Technol. Educ., 2013

Application of decision-making techniques in supplier selection: A systematic review of literature.
Expert Syst. Appl., 2013

Software project risk analysis using Bayesian networks with causality constraints.
Decis. Support Syst., 2013

An integrative framework for intelligent software project risk planning.
Decis. Support Syst., 2013

Green Information Technologies Adoption: A Managerial Perspective.
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013

Green IT Adoption: An Academic Review of Literature.
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013

What Influences Travellers' Adoption of a Location-based Social Media Service for Their Travel Planning?
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013

2012
Explaining Instant Messaging Continuance Intention: The Role of Personality.
Int. J. Hum. Comput. Interact., 2012

An instrument for measuring supply chain flexibility for the textile and clothing companies.
Eur. J. Oper. Res., 2012

Design and development of a context-aware decision support system for real-time accident handling in logistics.
Decis. Support Syst., 2012

Decision support systems for logistics and supply chain management.
Decis. Support Syst., 2012

Importance of the Relative Advantage of RFID as Enabler of Asset Management in the Healthcare: Results from a Delphi Study.
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012

Green IS Assimilation: A Theoretical Framework and Research Agenda.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
Managing Software Outsourcing Relationships in Emerging Economies: An Empirical Study of the Chinese Small- and Medium-Sized Enterprises.
IEEE Trans. Engineering Management, 2011

Information technology, operational, and management competencies for supply chain agility: Findings from case studies.
J. Strateg. Inf. Syst., 2011

Strategic enterprise information systems for global supply chain competitiveness.
J. Strateg. Inf. Syst., 2011

The Impact of RFID Adoption on the Market Value of Firms: An Empirical Analysis.
J. Organ. Comput. Electron. Commer., 2011

The application of data mining techniques in financial fraud detection: A classification framework and an academic review of literature.
Decis. Support Syst., 2011

Unveiling the Potential of RFID-Enabled Intelligent Patient Management: Results of a Delphi Study.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011

2010
A scalable intelligent non-content-based spam-filtering framework.
Expert Syst. Appl., 2010

Building Traceability Systems: A Design Science Approach.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009
Design of an RFID-based Healthcare Management System using an Information System Design Theory.
Inf. Syst. Frontiers, 2009

RFID Adoption: Issues and Challenges.
Int. J. Enterp. Inf. Syst., 2009

Customer churn prediction using improved balanced random forests.
Expert Syst. Appl., 2009

Application of data mining techniques in customer relationship management: A literature review and classification.
Expert Syst. Appl., 2009

Modeling and analysis of build-to-order supply chains.
Eur. J. Oper. Res., 2009

Managing RFID projects in organizations.
Eur. J. Inf. Syst., 2009

Variable neighborhood search for the heaviest k-subgraph.
Comput. Oper. Res., 2009

Governance Mechnisms in is Outsourcing Projects in Transition Econmies.
Proceedings of the Pacific Asia Conference on Information Systems, 2009

A Case Analysis of Adoption of an RFID-Based garment manufacturing Information System.
Proceedings of the Pacific Asia Conference on Information Systems, 2009

2008
The adoption of RFID in fashion retailing: a business value-added framework.
Ind. Manag. Data Syst., 2008

An empirical study of the effects of knowledge sharing and learning behaviors on firm performance.
Expert Syst. Appl., 2008

Examining the critical success factors in the adoption of enterprise resource planning.
Comput. Ind., 2008

Extending CRM in the Retail Industry: An RFID-Based Personal Shopping Assistant System.
Commun. Assoc. Inf. Syst., 2008

An Information System Design Theory for an RFID-Based Healthcare Management System.
Proceedings of the Pacific Asia Conference on Information Systems, 2008

2007
A qualitative study of information technology adoption: how ten organizations adopted Web-based training.
Inf. Syst. J., 2007

IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics.
Inf. Resour. Manag. J., 2007

The Role of Managerial Attitudes in the Adoption of Technological Innovations: An Application to B2C E-Commerce.
Int. J. Enterp. Inf. Syst., 2007

Managing digital enterprise.
Int. J. Bus. Inf. Syst., 2007

ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success.
Inf. Manag., 2007

A review for mobile commerce research and applications.
Decis. Support Syst., 2007

Mobile commerce: Strategies, technologies, and applications.
Decis. Support Syst., 2007

Mobile commerce integrated with RFID technology in a container depot.
Decis. Support Syst., 2007

Empirical examination of the adoption of WebCT using TAM.
Comput. Educ., 2007

Learning in introductory e-commerce: A project-based teamwork approach.
Comput. Educ., 2007

2006
Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach.
MIS Q., 2006

Predicting the organisational adoption of B2C e-commerce: an empirical study.
Ind. Manag. Data Syst., 2006

Information technology and systems justification: A review for research and applications.
Eur. J. Oper. Res., 2006

2005
Collaborative Project across Three Hong Kong Universities: A Case Study in E-Commerce Education.
J. Inf. Syst. Educ., 2005

The Maturing of E-Commerce Education in our Curricula.
J. Inf. Syst. Educ., 2005

E-commerce in Hong Kong: an empirical perspective and analysis.
Internet Res., 2005

Potential risks to e-commerce development using exploratory factor analysis.
Int. J. Serv. Technol. Manag., 2005

IT Business Value Research: A Critical Review and Research Agenda.
Int. J. Enterp. Inf. Syst., 2005

Conceptual Framework and Architecture for Agent-Oriented Knowledge Management Supported E-Learning Systems.
Int. J. Distance Educ. Technol., 2005

Application of the workflow management system in electronic commerce: a case study.
Int. J. Bus. Inf. Syst., 2005

Evaluation of knowledge management tools using AHP.
Expert Syst. Appl., 2005

Fuzzy decision support system for risk analysis in e-commerce development.
Decis. Support Syst., 2005

Analysis of Global k-Means, an Incremental Heuristic for Minimum Sum-of-Squares Clustering.
J. Classif., 2005

Active Learning of E-Commerce: A Case Analysis of Online Auction Game.
Proceedings of the Pacific Asia Conference on Information Systems, 2005

2004
Teaching and Learning of E-Commerce at the Hong Kong Polytechnic University: From a Business Education Prospective.
J. Electron. Commer. Organ., 2004

Attitude Toward E-Commerce and Education: An Empirical Analysis.
J. Electron. Commer. Organ., 2004

Implementation of EDI in Hong Kong: an empirical analysis.
Ind. Manag. Data Syst., 2004

Information systems in supply chain integration and management.
Eur. J. Oper. Res., 2004

2003
Selection of web sites for online advertising using the AHP.
Inf. Manag., 2003

Data mining for selection of insurance sales agents.
Expert Syst. J. Knowl. Eng., 2003

Special issue on mobile commerce: strategies, technologies and applications.
Decis. Support Syst., 2003

2002
Applications of information support technologies for small and medium enterprises: a research agenda.
Int. J. Inf. Technol. Manag., 2002

A literature review and classification of electronic commerce research.
Inf. Manag., 2002

1999
MSS4TQM-a management support system for total quality management.
IEEE Trans. Syst. Man Cybern. Part C, 1999

ICADS: Intelligent Car Audio Design System for product planning.
Expert Syst. J. Knowl. Eng., 1999


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