Enrico Marzano
According to our database1,
Enrico Marzano
authored at least 11 papers
between 2003 and 2022.
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Bibliography
2022
A combined approach to the analysis of speech conversations in a contact center domain.
CoRR, 2022
2019
IEEE Trans. Fuzzy Syst., 2019
An Event-Based Data Warehouse to Support Decisions in Multi-Channel, Multi-Service Contact Centers.
J. Cases Inf. Technol., 2019
Multiobjective evolutionary feature selection and fuzzy classification of contact centre data.
Expert Syst. J. Knowl. Eng., 2019
J48SS: A Novel Decision Tree Approach for the Handling of Sequential and Time Series Data.
Comput., 2019
Assessing the Role of Temporal Information in Modelling Short-Term Air Pollution Effects Based on Traffic and Meteorological Conditions: A Case Study in Wrocław.
Proceedings of the New Trends in Databases and Information Systems, 2019
2018
Towards semi-automatic human performance evaluation: The case study of a contact center.
Intell. Data Anal., 2018
Proceedings of the Mining Intelligence and Knowledge Exploration, 2018
Proceedings of the Information and Software Technologies - 24th International Conference, 2018
2015
Attribute Selection Via Multi-Objective Evolutionary Computation Applied to Multi-Skill Contact Center Data Classification.
Proceedings of the IEEE Symposium Series on Computational Intelligence, 2015
2003
Proceedings of the Verification: Theory and Practice, 2003