Ellen M. Jacobson
According to our database1,
Ellen M. Jacobson
authored at least 3 papers
between 1983 and 1985.
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Bibliography
1985
The ABC's of customer support academic and business aspects of customer support: a perspective on marketing our services.
Proceedings of the 13th Annual ACM SIGUCCS Conference on User Services: Pulling it all Together, 1985
1984
Proceedings of the 12th annual ACM SIGUCCS conference on User services, 1984
1983
Proceedings of the 11th annual ACM SIGUCCS conference on User services, 1983