Édison Renato Silva

According to our database, Édison Renato Silva authored at least 3 papers between 2020 and 2024.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2024

From IFCX to CXMMI: Validation and Evolution of a Customer Experience Management Maturity Model.

Roberto P. Madruga, Édison Renato Silva, José Francisco Moreira Pessanha, Humberto Henriques de Arruda, Assed Naked Haddad

IEEE Access, 2024

2021

Serious games in business process management: a systematic literature review.

Thiago Machado Leitão, Leonardo Luiz Lima Navarro, Renato Flórido Cameira, Édison Renato Silva

Bus. Process. Manag. J., 2021

2020

A method proposal to support decision-making in unstable ecosystems: application in the Brazilian eSports ecosystem case.

Rodrigo Kazuo Ikenami, Viktoriya Lipovaya, Patrícia Gomes Ferreira Da Costa, Édison Renato Silva, Paula Salomão Martins, Luiza Da Silveira Lobo, Francisco José Duarte

Int. J. Technol. Manag., 2020