Donald M. Allen

According to our database, Donald M. Allen authored at least 2 papers between 2013 and 2020.

Collaborative distances:

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2020

Customer Self-remediation of Proactive Network Issue Detection and Notification.

Donald M. Allen, Dmitry Goloubew

Proceedings of the Artificial Intelligence in HCI, 2020

2013

The Role of the Community in a Technical Support Community: A Case Study.

Donald M. Allen, Thomas Schneider

Proceedings of the Online Communities and Social Computing, 2013