Dogan Gürsoy
Orcid: 0000-0002-3602-9433
According to our database1,
Dogan Gürsoy
authored at least 4 papers
between 2019 and 2023.
Collaborative distances:
Collaborative distances:
Timeline
2019
2020
2021
2022
2023
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Bibliography
2023
Customers' acceptance of artificially intelligent service robots: The influence of trust and culture.
Int. J. Inf. Manag., June, 2023
2021
Interactivity in online chat: Conversational cues and visual cues in the service recovery process.
Int. J. Inf. Manag., 2021
Developing a formative scale to measure consumers' trust toward interaction with artificially intelligent (AI) social robots in service delivery.
Comput. Hum. Behav., 2021
2019
Consumers acceptance of artificially intelligent (AI) device use in service delivery.
Int. J. Inf. Manag., 2019