Dieter Reinwald

According to our database1, Dieter Reinwald authored at least 5 papers between 2009 and 2011.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

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Article 
PhD thesis 
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Links

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Bibliography

2011
Entscheidungsunterstützung für ein unternehmenswertorientiertes Beschwerdemanagement im Dienstleistungsbereich durch ein dynamisches Simulationsmodell.
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011

Contributing to knowledge-based decision support: a system dynamics model regarding the use of non-renewable resources.
Proceedings of the 19th European Conference on Information Systems, 2011

2010
A System Dynamics Approach to Value-based Complaint Management Including Repurchase Behavior and Word of Mouth.
Proceedings of the 18th European Conference on Information Systems, 2010

2009
Ein formaler Ansatz zur Auswahl von Kennzahlen auf Basis empirischer Zusammenhänge.
Proceedings of the Business Services: Konzepte, 2009

Complaint Management and Repurchase Behavior: A Decision Support Approach Using System Dynamics.
Proceedings of the 15th Americas Conference on Information Systems, 2009


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