Daniele Marchesani

According to our database, Daniele Marchesani authored at least 2 papers between 2017 and 2020.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2020

"What can I(S) do for you?": How technology enables service providers to elicit customers' preferences and deliver personalized service.

Dario Bonaretti, Marcin Bartosiak, Tsz-Wai Lui, Gabriele Piccoli, Daniele Marchesani

Inf. Manag., 2020

2017

The Impact of IT-Enabled Customer Experience Management on Service Perceptions and Performance.

Daniele Marchesani, Gabriele Piccoli, Tsz-Wai Lui

Proceedings of the Information and Communication Technologies in Tourism 2017, 2017