Daniela Santana
According to our database1,
Daniela Santana
authored at least 2 papers
between 2010 and 2013.
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Bibliography
2013
Inf. Resour. Manag. J., 2013
2010
Customer Relationship Management Systems - Why Many Large Companies Do Not Have Them?
Proceedings of the Organizational, Business, and Technological Aspects of the Knowledge Society, 2010