Cristiano Domingues da Silva
According to our database1,
Cristiano Domingues da Silva
authored at least 2 papers
between 2017 and 2020.
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Bibliography
2020
Using the IDEAL model for the construction of a deployment framework of IT Service Desks at the Brazilian Federal Institutes of Education.
Softw. Qual. J., 2020
2017
QoS-TI: Um Framework Adaptável para Qualidade do Serviço de Suporte de TI nos Institutos Federais.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017