Courtney Potts

According to our database, Courtney Potts authored at least 8 papers between 2019 and 2022.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2022

Usability testing and trust analysis of a mental health and wellbeing chatbot.

Kyle Boyd, Courtney Potts, Raymond R. Bond, Maurice D. Mulvenna, Thomas Broderick, Con Burns, Andrea Bickerdike, Mike McTear, Catrine Kostenius, Alex Vakaloudis, Indika S. A. Dhanapala, Edel Ennis, Frederick G. Booth

Proceedings of the ECCE 2022: 33rd European Conference on Cognitive Ergonomics, Kaiserslautern, Germany, October 4, 2022

Review mining to discover user experience issues in mental health and wellbeing chatbots.

Frederick G. Booth, Courtney Potts, Raymond R. Bond, Maurice D. Mulvenna, Edel Ennis, Michael F. McTear

Proceedings of the ECCE 2022: 33rd European Conference on Cognitive Ergonomics, Kaiserslautern, Germany, October 4, 2022

2021

Can Chatbots Help Support a Person's Mental Health? Perceptions and Views from Mental Healthcare Professionals and Experts.

Colm Sweeney, Courtney Potts, Edel Ennis, Raymond R. Bond, Maurice D. Mulvenna, Siobhan O'Neill, Martin Malcolm, Lauri Kuosmanen, Catrine Kostenius, Alex Vakaloudis, Gavin McConvey, Robin Turkington, David Hanna, Heidi Nieminen, Anna-Kaisa Vartiainen, Alison Robertson, Michael F. McTear

ACM Trans. Comput. Heal., 2021

Insights and lessons learned from trialling a mental health chatbot in the wild.

Courtney Potts, Raymond R. Bond, Maurice D. Mulvenna, Edel Ennis, Andrea Bickerdike, Edward K. Coughlan, Thomas Broderick, Con Burns, Michael F. McTear, Lauri Kuosmanen, Heidi Nieminen, Kyle A. Boyd, Brian Cahill, Alex Vakaloudis, Indika S. A. Dhanapala, Anna-Kaisa Vartiainen, Catrine Kostenius, Martin Malcolm

Proceedings of the IEEE Symposium on Computers and Communications, 2021

2020

Why do people call crisis helplines? Identifying taxonomies of presenting reasons and discovering associations between these reasons.

Robin Turkington, Maurice D. Mulvenna, Raymond R. Bond, Siobhan O'Neill, Courtney Potts, Cherie Armour, Edel Ennis, Catherine Millman

Health Informatics J., 2020

Co-creating Requirements and Assessing End-User Acceptability of a Voice-Based Chatbot to Support Mental Health: A Thematic Analysis of a Living Lab Workshop.

Antonio Benítez-Guijarro, Raymond R. Bond, Frederick G. Booth, Zoraida Callejas, Edel Ennis, Anna Esposito, Matthias Kraus, Gavin McConvey, Michael F. McTear, Maurice D. Mulvenna, Courtney Potts, Louisa Pragst, Robin Turkington, Nicolas Wagner, Huiru Zheng

Proceedings of the Conversational Dialogue Systems for the Next Decade, 2020

2019

Exploring temporal behaviour of app users completing ecological momentary assessments using mental health scales and mood logs.

Raymond R. Bond, Anne Moorhead, Maurice D. Mulvenna, Siobhan O'Neill, Courtney Potts, Nuala Murphy

Behav. Inf. Technol., 2019

Behaviour Analytics of Users Completing Ecological Momentary Assessments in the Form of Mental Health Scales and Mood Logs on a Smartphone App.

Raymond R. Bond, Anne Moorhead, Maurice D. Mulvenna, Siobhan O'Neill, Courtney Potts, Nuala Murphy

Proceedings of the 31st European Conference on Cognitive Ergonomics, 2019