Christopher L. Carr

According to our database, Christopher L. Carr authored at least 8 papers between 2002 and 2008.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2008

Thank You, Come Again: Examining the Role of Quality and Trust on eCommerce Repurchase Intentions.

Saral J. Navlakha, Patrick J. Bateman, Christopher L. Carr

Proceedings of the International Conference on Information Systems, 2008

They Call for Help, But Don't Always Listen: The Development of the User-Help Desk Knowledge Application Model.

Christopher L. Carr, Patrick J. Bateman, Saral J. Navlakha

Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

2007

The FAIRSERV Model: Consumer Reactions to Services Based on a Multidimensional Evaluation of Service Fairness.

Christopher L. Carr

Decis. Sci., 2007

2006

Reciprocity: the golden rule of IS-user service relationship quality and cooperation.

Christopher L. Carr

Commun. ACM, 2006

2004

Electronic Versus Paper Surveys: Analysis of Potential Psychometric Biases.

Scott McCoy, Peter V. Marks, Christopher L. Carr, Victor Wacham A. Mbarika

Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004

2002

Measuring Information System Service Quality: SERVQUAL from the Other Side.

James J. Jiang, Gary Klein, Christopher L. Carr

MIS Q., 2002

Potential Research Space in MIS: A Framework for Envisioning and Evaluating Research Replication, Extension, and Generation.

Pierre R. Berthon, Leyland F. Pitt, Michael T. Ewing, Christopher L. Carr

Inf. Syst. Res., 2002

A Psychometric Evaluation of the Expectations, Perceptions, and Difference-Scores Generated by the IS-Adapted SERVQUAL Instrument.

Christopher L. Carr

Decis. Sci., 2002