Christoph Peters
Orcid: 0000-0001-8140-1516Affiliations:
- University of St. Gallen, Switzerland
- University of Kassel, Germany (PhD 2016)
According to our database1,
Christoph Peters
authored at least 52 papers
between 2011 and 2024.
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Bibliography
2024
A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study.
Inf. Syst., February, 2024
Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024
2023
A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-creation Perspective.
Proceedings of the Design Science Research for a New Society: Society 5.0, 2023
Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment.
Proceedings of the Design Science Research for a New Society: Society 5.0, 2023
2022
Empowerment Effects in Human-machine Collaboration - A Systematic Literature Review and Directions on Hybrid Intelligence Behavior Patterns.
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022
ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs.
Proceedings of the 43rd International Conference on Information Systems, 2022
Three Personality Trait Combinations for Agile Employees: The Relationship Between the Big Five and Agile Mindset.
Proceedings of the 43rd International Conference on Information Systems, 2022
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
2021
MIS Q. Executive, 2021
Knowledge is Power: Provide Your IT-Support with Domain-Specific High-Quality Solution Material.
Proceedings of the Next Wave of Sociotechnical Design, 2021
2020
Proceedings of the 41st International Conference on Information Systems, 2020
Moving towards a Non-Dyadic View on Service Systems and its Operationalization - Applying the Hypergraph-based Service System Model.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
2019
Die Digitalisierungsstraße für die Stadt der Zukunft - Kollaborative Entwicklung eines Portals für bürger-initiierte Dienstleistungsentwicklung im Kontext einer Smart City.
HMD Prax. Wirtsch., 2019
Conquering the Challenge of Continuous Business Model Improvement - Design of a Repeatable Process.
Bus. Inf. Syst. Eng., 2019
Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project -.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019
Proceedings of the 40th International Conference on Information Systems, 2019
Managing Work Systems for Complex Work via Crowdworking Platforms - How to Orchestrate the Interplay of Crowds.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
How to Empower the Workforce - Analyzing Internal Crowd Work as a Neo-Socio-Technical System -.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
Proceedings of the 27th European Conference on Information Systems, 2019
2018
Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom.
Proceedings of the Multikonferenz Wirtschaftsinformatik 2018: Data driven X, 2018
Gestaltungsraum für proaktive Smart Homes zur Gesundheitsförderung.
Proceedings of the Multikonferenz Wirtschaftsinformatik 2018: Data driven X, 2018
Proceedings of the International Conference on Information Systems, 2018
Managing Complex Work Systems via Crowdworking Platforms: How Deutsche Bank Explores AI Trends and the Future of Banking with Jovoto.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
Managing Complex Work Systems via Crowdworking Platforms: The Case of Hamburger Hochbahn and Phantominds.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018
2017
Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience.
HMD Prax. Wirtsch., 2017
Systematic and Continuous Business Model Development: Design of a Repeatable Process Using the Collaboration Engineering Approach.
Proceedings of the Towards Thought Leadership in Digital Transformation: 13. Internationale Tagung Wirtschaftsinformatik, 2017
Proceedings of the Towards Thought Leadership in Digital Transformation: 13. Internationale Tagung Wirtschaftsinformatik, 2017
Proceedings of the International Conference on Information Systems, 2017
Understanding IT-Culture Conflicts to Drive Successful Technochange Projects - a Case Study.
Proceedings of the International Conference on Information Systems, 2017
One for All? Managing External and Internal Crowds through a Single Platform - A Case Study.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017
Proceedings of the 25th European Conference on Information Systems, 2017
Towards an Integrated Evaluation of Humancentered Service Systems and corresponding Business Models: a Systems Theory Perspective.
Proceedings of the 25th European Conference on Information Systems, 2017
2016
PhD thesis, 2016
IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China (Extended Abstract).
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2016
ICT-Enabled Service Innovation in Human-Centered Service Systems: A Systematic Literature Review.
Proceedings of the International Conference on Information Systems, 2016
Towards Design Principles for Aligning Human-Centered Service Systems and Corresponding Business Models.
Proceedings of the International Conference on Information Systems, 2016
Managing Disruptive Innovation through Service Systems - The Case of Crowdlending in the Banking Industry.
Proceedings of the International Conference on Information Systems, 2016
Mastering Shakedown through the User - the Need for User-Generated Services in Techno Change.
Proceedings of the 24th European Conference on Information Systems, 2016
2015
Anatomy of Successful Business Models for Complex Services: Insights from the Telemedicine Field.
J. Manag. Inf. Syst., 2015
Mobile Work Support for Field Service: A Literature Review and Directions for Future Research.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015
Proceedings of the Serviceology for Smart Service System, 2015
Modularization of Crowdfunding Services - Designing Disruptive Innovations in the Banking Industry.
Proceedings of the International Conference on Information Systems, 2015
Complex Services and According Business Models - Design and Evaluation of an Analysis Framework in the Field of Telemedicine.
Proceedings of the 48th Hawaii International Conference on System Sciences, 2015
2014
Proceedings of the 22st European Conference on Information Systems, 2014
2013
Int. J. Intell. Inf. Technol., 2013
Proceedings of the 21st European Conference on Information Systems, 2013
2011
Improving corporate portal design by using service-oriented requirements engineering and service bundling.
Proceedings of the Requirements Engineering for Systems, 2011
Student sucht Dienstleistung, Dienstleistung sucht Student: Erstellung individualisierter Dienstleistungsangebote in Studierendenportalen.
Proceedings of the 41. Jahrestagung der Gesellschaft für Informatik, 2011
Engineering knowledge-intense, personoriented services - a state of the art analysis.
Proceedings of the 19th European Conference on Information Systems, 2011
Service Delivery in One-Stop Government Portals - Observations Based on a Market Research Study in Queensland.
Proceedings of the Australasian Conference on Information Systems, 2011