Christina Wiethof

According to our database, Christina Wiethof authored at least 10 papers between 2020 and 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2023

A system for Human-AI collaboration for Online Customer Support.

Debayan Banerjee, Mathis Poser, Christina Wiethof, Varun Shankar Subramanian, Richard Paucar, Eva A. C. Bittner, Chris Biemann

CoRR, 2023

2022

Hybrid Intelligence Systems - Designing Interactions for Continuous Mutual Augmentation of Humans and AI

Christina Wiethof

PhD thesis, 2022

Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service.

Christina Wiethof, Mathis Poser, Eva A. C. Bittner

Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

Gamifying the Human-in-the-Loop: Toward Increased Motivation for Training AI in Customer Service.

Christina Wiethof, Tim Roocks, Eva A. C. Bittner

Proceedings of the Artificial Intelligence in HCI, 2022

Toward a Hybrid Intelligence System in Customer Service: Collaborative Learning of Human and AI.

Christina Wiethof, Eva A. C. Bittner

Proceedings of the 30th European Conference on Information Systems, 2022

Integration of AI into Customer Service: A Taxonomy to Inform Design Decisions.

Mathis Poser, Christina Wiethof, Eva A. C. Bittner

Proceedings of the 30th European Conference on Information Systems, 2022

Let's Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service.

Mathis Poser, Christina Wiethof, Debayan Banerjee, Varun Shankar Subramanian, Richard Paucar, Eva A. C. Bittner

Proceedings of the Transdisciplinary Reach of Design Science Research, 2022

2021

Hybrid Intelligence - Combining the Human in the Loop with the Computer in the Loop: A Systematic Literature Review.

Christina Wiethof, Eva A. C. Bittner

Proceedings of the 42nd International Conference on Information Systems, 2021

Implementing an Intelligent Collaborative Agent as Teammate in Collaborative Writing: toward a Synergy of Humans and AI.

Christina Wiethof, Navid Tavanapour, Eva A. C. Bittner

Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

2020

Design and Evaluation of a Collaborative Writing Process with Gamification Elements.

Christina Wiethof, Navid Tavanapour, Eva A. C. Bittner

Proceedings of the 28th European Conference on Information Systems, 2020