Chong Un Pyon

According to our database, Chong Un Pyon authored at least 8 papers between 2005 and 2011.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2011

Service improvement by business process management using customer complaints in financial service industry.

Chong Un Pyon, Ji Young Woo, Sang-Chan Park

Expert Syst. Appl., 2011

Finding research trend of convergence technology based on Korean R&D network.

Jae-Hoon Jin, Sang-Chan Park, Chong Un Pyon

Expert Syst. Appl., 2011

2010

Intelligent service quality management system based on analysis and forecast of VOC.

Chong Un Pyon, Ji Young Woo, Sang-Chan Park

Expert Syst. Appl., 2010

Strategic exploring of emerging services by visualization of technology-service association for technology-based service providers.

Chong Un Pyon, Sang-Chan Park

Expert Syst. Appl., 2010

2009

Decision support system for service quality management using customer knowledge in public service organization.

Chong Un Pyon, Min Jung Lee, Sang-Chan Park

Expert Syst. Appl., 2009

2005

The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry.

Chong Un Pyon, Sung Min Bae, Ji Young Woo, Sang-Chan Park

Proceedings of the E-Commerce and Web Technologies: 6th International Conference, 2005

Customer Information Visualization via Customer Map.

Ji Young Woo, Sung Min Bae, Chong Un Pyon, Sang-Chan Park

Proceedings of the Database Systems for Advanced Applications, 2005

Visual Mining for Customer Targeting.

Ji Young Woo, Sung Min Bae, Chong Un Pyon, Minnseok Choi, Sang-Chan Park

Proceedings of the Web Technologies Research and Development - APWeb 2005, 7th Asia-Pacific Web Conference, Shanghai, China, March 29, 2005