Chi-Ying Huang
According to our database1,
Chi-Ying Huang
authored at least 2 papers
between 2011 and 2015.
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Bibliography
2015
Analysing complaint intentions in online shopping: the antecedents of justice and technology use and the mediator of customer satisfaction.
Behav. Inf. Technol., 2015
2011
Understanding Determinants of Complaint Intentions in Online Shopping - The Perspectives of Justice and Technology.
Proceedings of the WEBIST 2011, 2011