Burcu Kaya

According to our database, Burcu Kaya authored at least 1 paper in 2014.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2014

Effects of service quality dimensions including usability on perceived overall quality, customer satisfaction, and return intention in different hospital types.

Fethi Calisir, Ayse Elvan Bayraktaroglu, Cigdem Altin Gumussoy, Burcu Kaya

Int. J. Adv. Oper. Manag., 2014