Betsy Black

According to our database, Betsy Black authored at least 3 papers between 2000 and 2006.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2006

Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwise.

Betsy Black, E. Axel Larsson

Proceedings of the 34th Annual ACM SIGUCCS Conference on User Services 2006, 2006

2004

A case study: implementing supportworks professional helpdesk at drew university.

Betsy Black, E. Axel Larsson

Proceedings of the 32nd Annual ACM SIGUCCS Conference on User Services 2004, 2004

2000

Helpdesk.Drew.Edu: Home Growing a Helpdesk Solution Using Open-Source Technology.

John Saul, Betsy Black, Erik Larsson

Proceedings of the 28th annual ACM SIGUCCS conference on User services: Building the future, Richmond, Virginia, USA, October 29, 2000