Axel Kieninger

According to our database, Axel Kieninger authored at least 16 papers between 2009 and 2017.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2017

Retained Organizations in IT Outsourcing - Linking Organization Design to Outsourcing Management Problems.

Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm

Bus. Inf. Syst. Eng., 2017

2015

Towards a Framework of Influence Factors for Value Co-creation in Service Systems.

Peter Hottum, Axel Kieninger, Peter Brinkhoff

Proceedings of the Exploring Services Science - 6th International Conference, 2015

A Capability Framework for IT Service Integration and Management in Multi-Sourcing.

Marius Goldberg, Gerhard Satzger, Axel Kieninger

Proceedings of the 23rd European Conference on Information Systems, 2015

2014

Organizational Models for the Multi-sourcing Service Integration and Management Function.

Marius Goldberg, Axel Kieninger, Hansjörg Fromm

Proceedings of the IEEE 16th Conference on Business Informatics, 2014

Towards the Consideration of Performance Risks for the Design of Service Offers.

Björn Schmitz, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm

Proceedings of the Exploring Services Science - 5th International Conference, 2014

Transition and Delivery Challenges of Retained Organizations in IT Outsourcing.

Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm

Proceedings of the Exploring Services Science - 5th International Conference, 2014

2013

Leveraging Service Incident Analytics to Determine Cost-Optimal Service Offers.

Axel Kieninger, Detlef Straeten, Steven Orla Kimbrough, Björn Schmitz, Gerhard Satzger

Proceedings of the 11. Internationale Tagung Wirtschaftsinformatik, 2013

Simulation-Based Quantification of Business Impacts Caused by Service Incidents.

Axel Kieninger, Florian Berghoff, Hansjörg Fromm, Gerhard Satzger

Proceedings of the Exploring Services Science - 4th International Conference, 2013

2012

Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements.

Axel Kieninger, Gerhard Satzger, Detlef Straeten, Björn Schmitz, Dian Baltadzhiev

Int. J. Serv. Sci. Manag. Eng. Technol., 2012

Incorporating Business Impact into Service Offers - A Procedure to Select Cost-Optimal Service Contracts.

Axel Kieninger, Björn Schmitz, Detlef Straeten, Gerhard Satzger

Proceedings of the 18th Americas Conference on Information Systems, 2012

2011

Risk-Reward Sharing in IT Service Contracts - A Service System View.

Gerhard Satzger, Axel Kieninger

Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011

The Economics of Service Level Engineering.

Axel Kieninger, Jens Westernhagen, Gerhard Satzger

Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011

2010

Service Level Management 2010 (SLM 2010) (Vorwort).

André Ludwig, Axel Kieninger, Gerhard Satzger, Tilo Böhmann, Stefanie Leimeister

Proceedings of the 40. Jahrestagung der Gesellschaft für Informatik, Service Science - Neue Perspektiven für die Informatik, INFORMATIK 2010, Leipzig, Germany, September 27, 2010

Service Level Management - Challenges and their Relevance from the Customers' Point of View.

Philipp Unterharnscheidt, Axel Kieninger

Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009

DYNSEA - A dynamic service-oriented Enterprise Architecture based on S-D-logic.

Rainer Schmidt, Axel Kieninger

Proceedings of the Workshops Proceedings of the 12th IEEE International Enterprise Distributed Object Computing Conference, 2009

Co-creation of Value in IT Service Processes Using Semantic MediaWiki.

Rainer Schmidt, Frank Dengler, Axel Kieninger

Proceedings of the Business Process Management Workshops, 2009