Avishai Mandelbaum
Orcid: 0000-0001-6547-802X
According to our database1,
Avishai Mandelbaum
authored at least 65 papers
between 1988 and 2024.
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Bibliography
2024
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation.
Manuf. Serv. Oper. Manag., 2024
2023
Preface to the Special Issue on Behavioral Queueing Science: The Need for a Multidisciplinary Approach.
Oper. Res., May, 2023
2022
Queueing Syst. Theory Appl., 2022
2020
Bed Blocking in Hospitals Due to Scarce Capacity in Geriatric Institutions - Cost Minimization via Fluid Models.
Manuf. Serv. Oper. Manag., 2020
Data-Driven Appointment-Scheduling Under Uncertainty: The Case of an Infusion Unit in a Cancer Center.
Manag. Sci., 2020
2019
2018
Time-varying tandem queues with blocking: modeling, analysis, and operational insights via fluid models with reflection.
Queueing Syst. Theory Appl., 2018
Time-varying many-server finite-queues in tandem: Comparing blocking mechanisms via fluid models.
Oper. Res. Lett., 2018
To aggregate or to eliminate? Optimal model simplification for improved process performance prediction.
Inf. Syst., 2018
2017
Personalized queues: the customer view, via a fluid model of serving least-patient first.
Queueing Syst. Theory Appl., 2017
Inf. Syst., 2017
Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing.
Oper. Res., 2017
2016
Conformance checking and performance improvement in scheduled processes: A queueing-network perspective.
Inf. Syst., 2016
Conformance Checking and Performance Improvement in Scheduled Processes: A Queueing-Network Perspective (Extended Abstract).
Proceedings of the 7th International Workshop on Enterprise Modeling and Information Systems Architectures, 2016
Proceedings of the Advanced Information Systems Engineering, 2016
P ^3 -Folder: Optimal Model Simplification for Improving Accuracy in Process Performance Prediction.
Proceedings of the Business Process Management - 14th International Conference, 2016
2015
Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback.
Oper. Res., 2015
Proceedings of the 2nd International Workshop on Mining Urban Data co-located with 32nd International Conference on Machine Learning (ICML 2015), 2015
Proceedings of the Advanced Information Systems Engineering, 2015
Proceedings of the Business Process Management - 13th International Conference, 2015
Proceedings of the Business Process Management Workshops - BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31, 2015
2014
Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing.
Manuf. Serv. Oper. Manag., 2014
Math. Oper. Res., 2014
Proceedings of the Advanced Information Systems Engineering, 2014
Proceedings of the Business Process Management - 12th International Conference, 2014
2013
Abandonment versus blocking in many-server queues: asymptotic optimality in the QED regime.
Queueing Syst. Theory Appl., 2013
Queueing Syst. Theory Appl., 2013
Queueing Syst. Theory Appl., 2013
2012
On Fair Routing from Emergency Departments to Hospital Wards: QED Queues with Heterogeneous Servers.
Manag. Sci., 2012
Proceedings of the 50th Annual Allerton Conference on Communication, 2012
2011
Simulation-based models of emergency departments: : Operational, tactical, and strategic staffing.
ACM Trans. Model. Comput. Simul., 2011
Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers.
Oper. Res., 2011
2010
Queueing Syst. Theory Appl., 2010
INFORMS Trans. Educ., 2010
Using simulation-based Stochastic Approximation to optimize staffing of systems with Skills-Based-Routing.
Proceedings of the 2010 Winter Simulation Conference, 2010
2009
Math. Oper. Res., 2009
Staffing Many-Server Queues with Impatient Customers: Constraint Satisfaction in Call Centers.
Oper. Res., 2009
Toward Simulation-based Real-time Decision-support Systems for Emergency Departments.
Proceedings of the 2009 Winter Simulation Conference, 2009
Proceedings of the Next Generation Information Technologies and Systems, 2009
2008
Math. Oper. Res., 2008
Manag. Sci., 2008
Manag. Sci., 2008
2005
Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/<i>n</i> + G Queue.
Queueing Syst. Theory Appl., 2005
2004
Syst. Control. Lett., 2004
Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences.
Queueing Syst. Theory Appl., 2004
Queueing Syst. Theory Appl., 2004
The impact of customers' patience on delay and abandonment: some empirically-driven experiments with the M/M/<i>n</i> + G queue.
OR Spectr., 2004
Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cµ-Rule.
Oper. Res., 2004
2003
Manuf. Serv. Oper. Manag., 2003
2002
Queue Lengths and Waiting Times for Multiserver Queues with Abandonment and Retrials.
Telecommun. Syst., 2002
Adaptive Behavior of Impatient Customers in Tele-Queues: Theory and Empirical Support.
Manag. Sci., 2002
2000
Queueing Syst. Theory Appl., 2000
1998
Queueing Syst. Theory Appl., 1998
Queueing Syst. Theory Appl., 1998
1995
1994
1991
Math. Oper. Res., 1991
1988
Empirical Evaluation of a Queueing Network Model for Semiconductor Wafer Fabrication.
Oper. Res., 1988