The influence of similarity heuristics on evaluation deviation: Evidence from an online crowdsourced Q&A healthcare platform.
Electron. Mark., December, 2025
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design.
Decis. Support Syst., 2025
The effects of social media use and consumer engagement on physician online return: evidence from Weibo.
Internet Res., 2024
Formation of professional social networks via physicians' online engagement: Evidence from Sina Weibo and Sina Health.
Inf. Manag., 2024
The impact of online medical team participation on physicians' individual online service.
Electron. Commer. Res. Appl., 2024
Exploring the influence of doctor-patient social ties and knowledge ties on patient selection.
Internet Res., 2022
The effect of interactive factors on online health consultation review deviation: An empirical investigation.
Int. J. Medical Informatics, 2022
Can Yield More Economic Returns: An Empirical Study from mHealth Services.
Proceedings of the 21st Wuhan International Conference on E-Business, 2022
Exploring the Online Doctor-Patient Interaction on Patient Satisfaction Based on Text Mining and Empirical Analysis.
Inf. Process. Manag., 2020
Impact of Free Contributions on Private Benefits in Online Healthcare Communities.
Int. J. Electron. Commer., 2019
Exploring mHealth monitoring service acceptance from a service characteristics perspective.
Electron. Commer. Res. Appl., 2018
The Impacts of Patients' Gift Giving Behavior on Physicians' Service Quality.
Proceedings of the Smart Health - International Conference, 2017
The Effects of the Externality of Public Goods on Doctor's Private Benefit: Evidence from Online Health Community.
Proceedings of the Smart Health - International Conference, 2017
The Impact of Individual and Organizational Reputation on Physicians' Appointments Online.
Int. J. Electron. Commer., 2016
The Impact of Reviews of Physicians on Patient Choice.
Proceedings of the 15th Wuhan International Conference on E-Business, 2016
Essays on learning-by-doing after information systems implementation in developing countries: the case of Costa Rica.
PhD thesis, 2015
Exploring the effects of patient-generated and system-generated information on patients' online search, evaluation and decision.
Electron. Commer. Res. Appl., 2015
Exploring the influence of the online physician service delivery process on patient satisfaction.
Decis. Support Syst., 2015