2024
Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis.
Manag. Sci., 2024
The Impact of AI Technology on the Productivity of Gig Economy Workers.
Proceedings of the 25th ACM Conference on Economics and Computation, 2024
2023
When Should the Off-Grid Sun Shine at Night? Optimum Renewable Generation and Energy Storage Investments.
Manag. Sci., December, 2023
Decentralized Platforms: Governance, Tokenomics, and ICO Design.
Manag. Sci., November, 2023
Contracting for Product Support Under Information Asymmetry.
Manag. Sci., August, 2023
2022
Introduction to the <i>Manufacturing & Service Operations Management</i> Special Section on Responsible Research in Operations Management.
Manuf. Serv. Oper. Manag., 2022
OM Forum - A Vision of Responsible Research in Operations Management.
Manuf. Serv. Oper. Manag., 2022
Recovering Global Supply Chains from Sourcing Interruptions: The Role of Sourcing Strategy.
Manuf. Serv. Oper. Manag., 2022
The Impact of Workload on Operational Risk: Evidence from a Commercial Bank.
Manag. Sci., 2022
Nudging Drivers to Safety: Evidence from a Field Experiment.
Manag. Sci., 2022
2021
Setting Retail Staffing Levels: A Methodology Validated with Implementation.
Manuf. Serv. Oper. Manag., 2021
Does Online Training Work in Retail?
Manuf. Serv. Oper. Manag., 2021
Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics.
Manuf. Serv. Oper. Manag., 2021
Supply Chains and Antitrust Governance.
Manag. Sci., 2021
Initial Coin Offerings, Speculation, and Asset Tokenization.
Manag. Sci., 2021
To Infinity and Beyond: Financing Platforms with Uncapped Crypto Tokens (Extended Abstract).
Proceedings of the 3rd International Conference on Blockchain Economics, 2021
2020
Interesting, Important, and Impactful Operations Management.
Manuf. Serv. Oper. Manag., 2020
At Your Service on the Table: Impact of Tabletop Technology on Restaurant Performance.
Manag. Sci., 2020
Higher Market Thickness Reduces Matching Rate in Online Platforms: Evidence from a Quasiexperiment.
Manag. Sci., 2020
Financing Inventory Through Initial Coin Offerings (ICOs).
Found. Trends Technol. Inf. Oper. Manag., 2020
2019
Selling Off-Grid Light to Liquidity-Constrained Consumers.
Manuf. Serv. Oper. Manag., 2019
When You Work with a Superman, Will You Also Fly? An Empirical Study of the Impact of Coworkers on Performance.
Manag. Sci., 2019
Philanthropic Campaigns and Customer Behavior: Field Experiments on an Online Taxi Booking Platform.
Manag. Sci., 2019
2018
The Operational Advantages of Threshold Discounting Offers.
Manag. Sci., 2018
Price to Compete ... with Many: How to Identify Price Competition in High-Dimensional Space.
Manag. Sci., 2018
2017
Strategic Investment in Renewable Energy Sources: The Effect of Supply Intermittency.
Manuf. Serv. Oper. Manag., 2017
Plant Operations and Product Recalls in the Automotive Industry: An Empirical Investigation.
Manag. Sci., 2017
Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand Concentration.
Inf. Syst. Res., 2017
2016
Service Competition and Product Quality in the U.S. Automobile Industry.
Manag. Sci., 2016
2015
An Information Stock Model of Customer Behavior in Multichannel Customer Support Services.
Manuf. Serv. Oper. Manag., 2015
Electric Vehicles with a Battery Switching Station: Adoption and Environmental Impact.
Manag. Sci., 2015
2014
When Does the Devil Make Work? An Empirical Study of the Impact of Workload on Worker Productivity.
Manag. Sci., 2014
Are Consumers Strategic? Structural Estimation from the Air-Travel Industry.
Manag. Sci., 2014
Managing Global Sourcing: Inventory Performance.
Manag. Sci., 2014
2013
OM Forum - Business Model Innovation for Sustainability.
Manuf. Serv. Oper. Manag., 2013
Collaborative Cost Reduction and Component Procurement Under Information Asymmetry.
Manag. Sci., 2013
The Impact of New Product Introduction on Plant Productivity in the North American Automotive Industry.
Manag. Sci., 2013
2012
Impact of Performance-Based Contracting on Product Reliability: An Empirical Analysis.
Manag. Sci., 2012
2011
Volume Flexibility, Product Flexibility, or Both: The Role of Demand Correlation and Product Substitution.
Manuf. Serv. Oper. Manag., 2011
Capacity Investment Timing by Start-ups and Established Firms in New Markets.
Manag. Sci., 2011
TECHNICAL NOTE - Robust Newsvendor Competition Under Asymmetric Information.
Oper. Res., 2011
Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand concentration.
Proceedings of the International Conference on Information Systems, 2011
2010
Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems.
Manag. Sci., 2010
Revenue Management with Strategic Customers: Last-Minute Selling and Opaque Selling.
Manag. Sci., 2010
2009
Long-Term Contracts Under the Threat of Supplier Default.
Manuf. Serv. Oper. Manag., 2009
2007
What Can Be Learned from Classical Inventory Models? A Cross-Industry Exploratory Investigation.
Manuf. Serv. Oper. Manag., 2007
Performance Contracting in After-Sales Service Supply Chains.
Manag. Sci., 2007
Strategic Technology Choice and Capacity Investment Under Demand Uncertainty.
Manag. Sci., 2007
2006
An Empirical Examination of the Decision to Invest in Fulfillment Capabilities: A Study of Internet Retailers.
Manag. Sci., 2006
Supply Chain Choice on the Internet.
Manag. Sci., 2006
Revenue Management Through Dynamic Cross Selling in E-Commerce Retailing.
Oper. Res., 2006
Dynamic pricing of inventory/capacity with infrequent price changes.
Eur. J. Oper. Res., 2006
2005
Positive vs. Negative Externalities in Inventory Management: Implications for Supply Chain Design.
Manuf. Serv. Oper. Manag., 2005
Revenue Management Games: Horizontal and Vertical Competition.
Manag. Sci., 2005
2003
Centralized and Competitive Inventory Models with Demand Substitution.
Oper. Res., 2003
2002
Flexible Service Capacity: Optimal Investment and the Impact of Demand Correlation.
Oper. Res., 2002
2001
The MSOM Society Student Paper Competition: Extended Abstracts of 2000 Winners.
Manuf. Serv. Oper. Manag., 2001