Automatically detecting risky scripts in infrastructure code.

Towards Automated Patch Management in a Hybrid Cloud.

CSI2: Cloud Server Idleness Identification by Advanced Machine Learning in Theories and Practice.

A declarative approach for service enablement on hybrid cloud orchestration engines.

Numerical Simulation and Experiment Research on Non-cavitation noise of Underwater Counterrotation Propellers.

Service Management of Blockchain Networks.

iCSI: A Cloud Garbage VM Collector for Addressing Inactive VMs with Machine Learning.

A Supervised Learning Model for Identifying Inactive VMs in Private Cloud Data Centers.

Identifying resources for cloud garbage collection.

An optimization model of setting up images for server provisioning in cloud service.

Managing risk in multi-node automation of endpoint management.

Topology Discovery and Service Classification for Distributed-Aware Clouds.

Universal Script Wrapper - An innovative solution to manage endpoints in large and heterogeneous environment.

Benefits and challenges of managing heterogeneous data centers.

A component-based performance comparison of four hypervisors.

An effective sequential pattern mining algorithm to support automatic process classification in contact center back office.

Automate Back Office Activity Monitoring to Drive Operational Excellence.

SLA-driven applicability analysis for patch management.

An Evidence Based Analytical Approach for Process Automation: Case Study in Finance and Administration Process Delivery Services.

Process Behavior Analysis: Mechanism to Enable Superior Customer Experience.

A new policy for the service request assignment problem with multiple severity level, due date and sla penalty service requests.

Using predictive analysis to improve invoice-to-cash collection.

A Supplier Performance Evaluation Solution for Proactive Supplier Quality Management.