Bayesian Sequential Learning for Clinical Trials of Multiple Correlated Medical Interventions.

Parametric Forecasting and Stochastic Programming Models for Call-Center Workforce Scheduling.

Introduction to the Special Issue on Business Analytics.

Optimal Hiring and Retention Policies for Heterogeneous Workers Who Learn.

Markov Decision Problems Where Means Bound Variances.

2012 <i>M&SOM</i> Best Paper Award.

Call for Papers - Special Issue of <i>Management Science</i>: Business Analytics: Submission deadline: September 16, 2012 Expected publication date: First Quarter 2014.

Estimating the Operational Impact of Container Inspections at International Ports.

Securing the Containerized Supply Chain: Analysis of Government Incentives for Private Investment.

Economic Analysis of Simulation Selection Problems.

Teaching Note - Revenue Management at Harrah's Entertainment, Inc.

Case - Revenue Management at Harrah's Entertainment, Inc.

Case Article - Revenue Management at Harrah's Entertainment, Inc.

Introduction to the Special Issue on Behavioral Operations.

Call-Routing Schemes for Call-Center Outsourcing.

Simple Models of Discrete Choice and Their Performance in Bandit Experiments.

Pricing and Capacity Rationing for Rentals with Uncertain Durations.

Capacity Management in Rental Businesses with Two Customer Bases.

Telephone Call Centers: Tutorial, Review, and Research Prospects.

A Call-Routing Problem with Service-Level Constraints.

Customer Loyalty and Supplier Quality Competition.

Managing Learning and Turnover in Employee Staffing.

Dynamic Vehicle Dispatching: Optimal Heavy Traffic Performance and Practical Insights.

Optimal Control of a Multiclass, Flexible Queueing System.