2020
A Failure Handling Process Model for Failure Management in Manual Assembly.
Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2020

2019
Blueprint for a Priming Study to Identify Customer Needs in Social Media Reviews.
Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, 2019

2018
Extracting Customer-Related Information for Need Identification.
Proceedings of the Human Systems Engineering and Design, 2018