Virtual worlds in higher education: a policy simulation.
Int. J. Netw. Virtual Organisations, 2010
How do public library administrators generate and evaluate ideas for new services? A proposed model based on evidence from Cuyahoga County Public Library.
Proceedings of the Navigating Streams in an Information Ecosystem, 2010
On the Prospective Value of ICTs to New Service Conception.
Proceedings of the 15th Americas Conference on Information Systems, 2009