Analysis of ticket queues with reneging customers.

Coordinating Batch Production and Pricing of a Make-to-Stock Product.

Optimal control of price and production in an assemble-to-order system.

Coordination of stocking decisions in an assemble-to-order environment.

Service Performance Analysis and Improvement for a Ticket Queue with Balking Customers.

Joint management of finished goods inventory and demand process for a make-to-stock product: a computational approach.

A differentiated service scheme to optimize website revenues.

Optimal parking of idle elevators under myopic and state-dependent policies.

Stability of Data Networks: Stationary and Bursty Models.

The Benefits of Advance Booking Discount Programs: Model and Analysis.

Inventory Cost Effect of Consolidating Several One-Warehouse Multiretailer Systems.

Benefits of providing amenities to impatient waiting customers.

An Optimization Based Approach to the Train Operator Scheduling Problem at Singapore MRT.

Sequential Screening in Semiconductor Manufacturing, II: Exploiting Lot-to-Lot Variability.

On the improvement from scheduling a two-station queueing network in heavy traffic.