2024
Designing Digital Platforms for Social Justice: Empowering End Users through the Dataswyft Platform.
MIS Q., 2024

2018
Implementation of Smart Contracts Using Hybrid Architectures with On and Off-Blockchain Components.
Proceedings of the 8th IEEE International Symposium on Cloud and Service Computing, 2018

On and Off-Blockchain Enforcement of Smart Contracts.
Proceedings of the Euro-Par 2018: Parallel Processing Workshops, 2018

2017
Valorising the IoT <i>Databox</i>: creating value for everyone.
Trans. Emerg. Telecommun. Technol., 2017

2016
Valorising the IoT Databox: Creating Value for Everyone.
CoRR, 2016

2013
A Systems Model of a Service Organization.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013

2012
Value, Variety and Viability: New Business Models for Co-Creation in Outcome-based Contracts.
Int. J. Serv. Sci. Manag. Eng. Technol., 2012

2011
Value, Variety and Viability: Designing For Co-creation in a Complex System of Direct and Indirect (goods) Service Value Proposition.
CoRR, 2011

Embedding the New Discipline of Service Science.
Proceedings of the Science of Service Systems., 2011

2009
Enabling Value Co-production in the Provision of Support Service Engineering Solutions using Digital Manufacturing Methods.
Proceedings of the 2009 Winter Simulation Conference, 2009

Embedding the new discipline of service science: A service science research agenda.
Proceedings of the 2009 IEEE/INFORMS International Conference on Service Operations, 2009

The Pricing and Revenue Management of Services - A strategic approach.
Routledge Advances in Management and Business Studies 36, Taylor & Francis, ISBN: 978-0-415-55195-3, 2009