2003
Delivering expected value to users and stakeholders with User Engineering.
IBM Syst. J., 2003

2002
Crafting the Compelling User Experience.
Int. J. Hum. Comput. Interact., 2002

1997
Developing Software Using OVID.
IEEE Softw., 1997

Object View and Interaction Design.
Proceedings of the Human-Computer Interaction, 1997

OVID: Object View and Interaction Design.
Proceedings of the Human Factors in Computing Systems, 1997