2024
In Defense of RAG in the Era of Long-Context Language Models.
CoRR, 2024
FACTS About Building Retrieval Augmented Generation-based Chatbots.
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CoRR, 2024
3rd Workshop on End-End Customer Journey Optimization.
Proceedings of the 30th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, 2024
Generative AI and Retrieval-Augmented Generation (RAG) Systems for Enterprise.
Proceedings of the 33rd ACM International Conference on Information and Knowledge Management, 2024
2023
2nd Workshop on End-End Customer Journey Optimization.
Proceedings of the 29th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, 2023
2022
1st Workshop on End-End Customer Journey Optimization.
Proceedings of the KDD '22: The 28th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Washington, DC, USA, August 14, 2022
An Empirical Study of Factors Affecting Language-Independent Models.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
2021
Explainability for Natural Language Processing.
Proceedings of the KDD '21: The 27th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, 2021
Chat-XAI: A New Chatbot to Explain Artificial Intelligence.
Proceedings of the Intelligent Systems and Applications, 2021
Chatbot or Chat-Blocker: Predicting Chatbot Popularity before Deployment.
Proceedings of the DIS '21: Designing Interactive Systems Conference 2021, 2021
Who needs to know what, when?: Broadening the Explainable AI (XAI) Design Space by Looking at Explanations Across the AI Lifecycle.
Proceedings of the DIS '21: Designing Interactive Systems Conference 2021, 2021
2020
Using Language Models to Pre-train Features for Optimizing Information Technology Operations Management Tasks.
Proceedings of the Service-Oriented Computing - ICSOC 2020 Workshops, 2020
A General Methodology to Quantify Biases in Natural Language Data.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020
Characterizing Machine Learning Processes: A Maturity Framework.
Proceedings of the Business Process Management - 18th International Conference, 2020
2019
Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content.
J. Manag. Inf. Syst., 2019
An Empirical Study of Factors Affecting Language-Independent Models.
CoRR, 2019
Cognitive Learning: How to Become William Shakespeare.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019
2018
Characterizing machine learning process: A maturity framework.
CoRR, 2018
Challenge AI Mind: A Crowd System for Proactive AI Testing.
CoRR, 2018
Voice of Customer: A Tone-based Analysis System for Online User Engagement.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018
Seemo: A Computational Approach to See Emotions.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018
Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018
2017
Raising Awareness of Conveyed Personality In Social Media Traces.
CoRR, 2017
Computational Models for Attitude and Actions Prediction.
CoRR, 2017
Fostering User Engagement: Rhetorical Devices for Applause Generation Learnt from TED Talks.
Proceedings of the Eleventh International Conference on Web and Social Media, 2017
25 Tweets to Know You: A New Model to Predict Personality with Social Media.
Proceedings of the Eleventh International Conference on Web and Social Media, 2017
Does Personality Matter?: A Study of Personality and Situational Effects on Consumer Behavior.
Proceedings of the 28th ACM Conference on Hypertext and Social Media, 2017
CROWD-IN-THE-LOOP: A Hybrid Approach for Annotating Semantic Roles.
Proceedings of the 2017 Conference on Empirical Methods in Natural Language Processing, 2017
Tone Analyzer for Online Customer Service: An Unsupervised Model with Interfered Training.
Proceedings of the 2017 ACM on Conference on Information and Knowledge Management, 2017
A New Chatbot for Customer Service on Social Media.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017
Understanding Purchase Behaviors through Personality-driven Traces.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017
2016
To Buy or Not to Buy? Understanding the Role of Personality Traits in Predicting Consumer Behaviors.
Proceedings of the Social Informatics - 8th International Conference, 2016
Predicting Attitude and Actions of Twitter Users.
Proceedings of the 21st International Conference on Intelligent User Interfaces, 2016
SocialBrands: Visual analysis of public perceptions of brands on social media.
Proceedings of the 11th IEEE Conference on Visual Analytics Science and Technology, 2016
Predicting Perceived Brand Personality with Social Media.
Proceedings of the Tenth International Conference on Web and Social Media, 2016
InsightMe: Raising Awareness of Conveyed Personality in Social Media Traces.
Proceedings of the Tenth International Conference on Web and Social Media, 2016
2015
A Classroom Study of Using Crowd Feedback in the Iterative Design Process.
Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, 2015
VeilMe: An Interactive Visualization Tool for Privacy Configuration of Using Personality Traits.
Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, 2015
2014
Emerging Dynamics in Crowdfunding Campaigns.
Proceedings of the Social Computing, Behavioral-Cultural Modeling and Prediction, 2014
Voyant: generating structured feedback on visual designs using a crowd of non-experts.
Proceedings of the Computer Supported Cooperative Work, 2014
A system for receiving crowd feedback on visual designs.
Proceedings of the Computer Supported Cooperative Work, 2014
Show me the money!: an analysis of project updates during crowdfunding campaigns.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2014
2013
CommunityCompare: visually comparing communities for online community leaders in the enterprise.
Proceedings of the 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, 2013
2012
A reference-based scoring model for increasing the findability of promising ideas in innovation pipelines.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
What do you think?: a case study of benefit, expectation, and interaction in a large online critique community.
Proceedings of the CSCW '12 Computer Supported Cooperative Work, 2012
Learning how to feel again: towards affective workplace presence and communication technologies.
Proceedings of the CHI Conference on Human Factors in Computing Systems, 2012
2011
A crowdsourcing model for receiving design critique.
Proceedings of the International Conference on Human Factors in Computing Systems, 2011
2010
Improving interaction models for generating and managing alternative ideas during early design work.
Proceedings of the Graphics Interface 2010 Conference, May 31, 2010
2009
A collaborative interface for managing design alternatives.
Proceedings of the 7th Conference on Creativity & Cognition, Berkeley, 2009
2008
Cancer classification from serial analysis of gene expression with event models.
Appl. Intell., 2008
Complete two-dimensional principal component analysis for image registration.
Proceedings of the IEEE International Conference on Systems, 2008
ECoG Analysis with Affinity Propagation Algorithm.
Proceedings of the Fourth International Conference on Natural Computation, 2008
2007
Visual Analysis of the Air Pollution Problem in Hong Kong.
IEEE Trans. Vis. Comput. Graph., 2007
Palette-Style Volume Visualization.
Proceedings of the 6th Eurographics / IEEE VGTC International Symposium on Volume Graphics, 2007
Global and Local Preserving Feature Extraction for Image Categorization.
Proceedings of the Artificial Neural Networks, 2007
2006
Kernel ICA Feature Extraction for Spectral Recognition of Celestial Objects.
Proceedings of the IEEE International Conference on Systems, 2006
Machine Learning Techniques and Chi-Square Feature Selection for Cancer Classification Using SAGE Gene Expression Profiles.
Proceedings of the Data Mining for Biomedical Applications, PAKDD 2006 Workshop, 2006
Isomap and Neural Networks Based Image Registration Scheme.
Proceedings of the Advances in Neural Networks - ISNN 2006, Third International Symposium on Neural Networks, Chengdu, China, May 28, 2006
KICA Feature Extraction in Application to FNN based Image Registration.
Proceedings of the International Joint Conference on Neural Networks, 2006
Complete Two-Dimensional PCA for Face Recognition.
Proceedings of the 18th International Conference on Pattern Recognition (ICPR 2006), 2006
Image Registration with Regularized Neural Network.
Proceedings of the Neural Information Processing, 13th International Conference, 2006
Two-Dimensional PCA Combined with PCA for Neural Network Based Image Registration.
Proceedings of the Advances in Natural Computation, Second International Conference, 2006
Event Models for Tumor Classification with SAGE Gene Expression Data.
Proceedings of the Computational Science, 2006
Kernel Independent Component Analysis for Gene Expression Data Clustering.
Proceedings of the Independent Component Analysis and Blind Signal Separation, 2006
Spam email filtering with bayesian belief network: using relevant words.
Proceedings of the 2006 IEEE International Conference on Granular Computing, 2006
Locality Preserving Projection on Source Code Metrics for Improved Software Maintainability.
Proceedings of the AI 2006: Advances in Artificial Intelligence, 2006