Arghya Ray

According to our database, Arghya Ray authored at least 11 papers between 1996 and 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype.

Rajat Kumar Behera, Pradip Kumar Bala, Arghya Ray

Inf. Syst. Frontiers, June, 2024

2023

Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers' perspectives.

Shilpi Jain, Sriparna Basu, Arghya Ray, Ronnie Das

Int. J. Inf. Manag., October, 2023

Investigating the relationships between MOOC consumers' perceived quality, emotional experiences, and intention to recommend: an NLP-based approach.

Lan Ma, Saeed Pahlevan Sharif, Arghya Ray, Kok Wei Khong

Online Inf. Rev., 2023

2022

How can topic-modelling of user-reviews reshape market surveys? Exploring factors influencing usage intention of e-learning services through a novel multi-method approach.

Arghya Ray, Pradip Kumar Bala, Rashmi Jain

Int. J. Bus. Inf. Syst., 2022

Exploring barriers affecting eLearning usage intentions: an NLP-based multi-method approach.

Arghya Ray, Pradip Kumar Bala, Yogesh K. Dwivedi

Behav. Inf. Technol., 2022

Predicting ratings of social media feeds: combining latent-factors and emotional aspects for improving performance of different classifiers.

Arghya Ray, Pradip Kumar Bala, Nripendra P. Rana, Yogesh K. Dwivedi

Aslib J. Inf. Manag., 2022

2021

Innovation resistance theory perspective on the use of food delivery applications.

Puneet Kaur, Amandeep Dhir, Arghya Ray, Pradip Kumar Bala, Ashraf Khalil

J. Enterp. Inf. Manag., 2021

An NLP-SEM approach to examine the gratifications affecting user's choice of different e-learning providers from user tweets.

Arghya Ray, Pradip Kumar Bala, Rahul Kumar

J. Decis. Syst., 2021

Relationships between the "Big Five" personality types and consumer attitudes in Indian students toward augmented reality advertising.

Abhishek Srivastava, Shilpee A. Dasgupta, Arghya Ray, Pradip Kumar Bala, Shibashish Chakraborty

Aslib J. Inf. Manag., 2021

2019

Role of authenticity and perceived benefits of online courses on technology based career choice in India: A modified technology adoption model based on career theory.

Arghya Ray, Pradip Kumar Bala, Shilpee A. Dasgupta

Int. J. Inf. Manag., 2019

1996

Scatplot: A computer program for determination of binding parameters of non-linear non-cooperative ligand-substrate interactions.

Arghya Ray, Motilal Maiti, Ashesh Nandy

Comput. Biol. Medicine, 1996