Antonio Castellanos
Orcid: 0000-0002-0481-6627
According to our database1,
Antonio Castellanos
authored at least 16 papers
between 1994 and 2025.
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Bibliography
2025
Silent Abandonment in Text-Based Contact Centers: Identifying, Quantifying, and Mitigating its Operational Impacts.
CoRR, January, 2025
2024
Closing the Service: Contrasting Activity-Based and Time-Based Systematic Closure Policies.
Proceedings of the Winter Simulation Conference, 2024
Combining Machine Learning and Queueing Theory for Data-Driven Incarceration-Diversion Program Management.
Proceedings of the Thirty-Eighth AAAI Conference on Artificial Intelligence, 2024
2023
Silent Abandonment in Contact Centers: Estimating Customer Patience from Uncertain Data.
CoRR, 2023
2020
The Co-Production of Service: Modeling Service Times in Contact Centers Using Hawkes Processes.
CoRR, 2020
2009
A PIC based procedure for the integration of multiple time scale problems in gas discharge physics.
J. Comput. Phys., 2009
2008
Proceedings of the International Conference on Language Resources and Evaluation, 2008
2002
Chaotic Electroconvection in a Layer of dielectric Liquid subjected to Unipolar Injection: Maximal Lyapunov Exponents.
Int. J. Bifurc. Chaos, 2002
2000
1998
Comput. Speech Lang., 1998
Proceedings of the Grammatical Inference, 4th International Colloquium, 1998
1997
Proceedings of the Fifth European Conference on Speech Communication and Technology, 1997
1996
An analysis of general acoustic-phonetic features for Spanish speech produced with the Lombard effect.
Speech Commun., 1996
Nat. Lang. Eng., 1996
1995
Proceedings of the 1995 International Conference on Acoustics, 1995
1994
Proceedings of the Grammatical Inference and Applications, Second International Colloquium, 1994