Antje Henriette Annette Janssen

According to our database, Antje Henriette Annette Janssen authored at least 5 papers between 2019 and 2021.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2021

Why do Chatbots fail? A Critical Success Factors Analysis.

Antje Henriette Annette Janssen, Lukas Grützner, Michael H. Breitner

Proceedings of the 42nd International Conference on Information Systems, 2021

A Matter of Trust? Examination of Chatbot Usage in Insurance Business.

Davinia Rodríguez Cardona, Antje Henriette Annette Janssen, Nadine Guhr, Michael H. Breitner, Julian Milde

Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

2020

Virtual Assistance in Any Context.

Antje Henriette Annette Janssen, Jens Passlick, Davinia Rodríguez Cardona, Michael H. Breitner

Bus. Inf. Syst. Eng., 2020

More than FAQ! Chatbot Taxonomy for Business-to-Business Customer Services.

Antje Henriette Annette Janssen, Davinia Rodríguez Cardona, Michael H. Breitner

Proceedings of the Chatbot Research and Design - 4th International Workshop, 2020

2019

Using Web Analytics Data: a participatory Design Model for Individual Web Traffic Report Development.

Antje Henriette Annette Janssen, Jens Passlick, Michael H. Breitner

Proceedings of the 25th Americas Conference on Information Systems, 2019