Anneke Heitmann
According to our database1,
Anneke Heitmann
authored at least 2 papers
in 2003.
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Bibliography
2003
Customer relations management: service operations: human fatigue risk simulations in 24/7 operations.
Proceedings of the 35th Winter Simulation Conference: Driving Innovation, 2003
Proceedings of the Knowledge-Based Intelligent Information and Engineering Systems, 2003