Anne Rousseau
According to our database1,
Anne Rousseau
authored at least 5 papers
between 2005 and 2014.
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Bibliography
2014
How to Design an Innovative Framework for Process Improvement? The TIPA for ITIL Case.
Proceedings of the Systems, Software and Services Process Improvement, 2014
2013
Proceedings of the Exploring Services Science - 4th International Conference, 2013
2009
Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework.
Proceedings of the Software Process Improvement - 16th European Conference, 2009
2006
2005
What Can Organizational Analysis Give to Requirement Analysis? Developing an Information System in Hospital Emergency Departments.
Proceedings of the ICEIS 2005, 2005