Annarita Sorrentino

According to our database, Annarita Sorrentino authored at least 3 papers between 2019 and 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2023

Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem.

Francesco Calza, Annarita Sorrentino, Ilaria Tutore

Bus. Process. Manag. J., 2023

2020

Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network.

Francesco Schiavone, Daniele Leone, Annarita Sorrentino, Alessandro Scaletti

Bus. Process. Manag. J., 2020

2019

Do Digital and Communication Technologies Improve Smart Ports? A Fuzzy DEA Approach.

Rosalia Castellano, Ugo Fiore, Gaetano Musella, Francesca Perla, Gennaro Punzo, Marcello Risitano, Annarita Sorrentino, Paolo Zanetti

IEEE Trans. Ind. Informatics, 2019