Anna-Luisa Müller

According to our database, Anna-Luisa Müller authored at least 7 papers between 2010 and 2016.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2016

The impact of self-service technologies - towards an economic decision model and its application at the German Federal Employment Agency.

Julia Klier, Mathias Klier, Anna-Luisa Müller, Christian Rauch

J. Decis. Syst., 2016

2015

Customers Can Do Better! A Case Study of Self-Service Kiosk Technologies at the German Federal Employment Agency.

Julia Klier, Mathias Klier, Anna-Luisa Müller, Christian Rauch

Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

Self-Services - Do Not Leave Your Customers Alone with the Technology.

Daniela Engel, Lena Kryzhanivska, Anna-Luisa Müller, Lea Rupprecht

Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

2014

Business Continuity Management bei Finanzdienstleistungsunternehmen.

Anna-Luisa Müller

HMD Prax. Wirtsch., 2014

2012

Kundenintegration in Geschäftsprozesse von Finanzdienstleistungsunternehmen.

Julia Heidemann, Nora Kamprath, Anna-Luisa Müller

HMD Prax. Wirtsch., 2012

2011

Die Integration des Kunden in Geschäftsprozesse - ein ökonomisches Modell und dessen Anwendung am Beispiel eines Versicherungsunternehmens.

Julia Heidemann, Nora Kamprath, Anna-Luisa Müller

Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011

2010

Economic Evaluation and Optimization of the Degree of Automation in Insurance Processes.

Kathrin Susanne Braunwarth, Matthias Kaiser, Anna-Luisa Müller

Bus. Inf. Syst. Eng., 2010